Jr. Academic Counselor

7 months ago


Borivali Mumbai Maharashtra, India SILICA INSTITUTE Full time

**Company Name** : SILICA (a division of Edit Systems Pvt Ltd)

**About the Company**

SILICA is a leading institute providing guidance and coaching for design entrance exams like NID, IIT-CEED, NIFT, NATA / JEE (B.Arch), ART (BFA) etc for admissions to design programs at UG & PG level. Over the last 18 years, 15,000+ SILICA students have got admission in top Design, Fashion, Architecture & Art colleges. In 2022-23, SILICA is on course to enroll 3,500+ students at its 26 centers across 11 cities in India. SILICA is headquartered in Mumbai but has centers in Pune, Delhi, Bangalore, Ahmedabad, Nagpur, Nashik, Aurangabad, Indore, Lucknow, Kanpur.

**JOB DESCRIPTION**

**Responsibilities**
- Counsel enquiries to convert into admissions.
- Provide detailed guidance about careers and courses to prospective enquiries
- Solve customer concerns / answer queries to convert into an admission.
- Make calls to enquiries and make them walk-in into the center
- Conduct counseling sessions on Zoom & Google Meet.
- Handle walk-ins and counsel them to convert into admissions
- Follow the counseling procedure for successful conversions
- Participate in marketing activities, wherever required.

**Requisites (Core competencies / Skills)**
- Focused on achieving Targets
- Good English Communication Skills.
- Knowledge of Excel / Google Sheets
- Good at working in a Team
- Strong focus on Customer Service
- Strong interest in providing guidance & counseling
- Ability to convince students and parents

**Job Location - Borivli**

Pay: ₹15,000.00 - ₹25,000.00 per month

**Experience**:

- Counselor: 1 year (preferred)

Work Location: In person



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