Client Servicing Officer

3 days ago


Ahmedabad Gujarat, India Rao Group of Companies Full time

**As per Client Servicing Officer your job will be as stated below**:

- Analyzing and Evaluating Existing Client Behavior to identify new business opportunity
- Responding to client queries in a timely and professional manner in order to convert the query and bring in more revenue.
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Developing Strategies to increase customer engagement
- Creating a positive on-boarding experience for new clients.
- Ensuring that clients are satisfied with the company’s products and services in order to increase client retention, and decrease complaint ratio.
- Handling Client objections and complaints
- Coordinating with internal and external teams to ensure accurate execution/deliveries of projects/orders.
- Maintaining an accurate record of all existing clients.



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