Client Service Officer

7 days ago


Ahmedabad Gujarat, India KK HR services Full time

**Job Summary**:

- Address guest questions and resolve concerns promptly.
- Oversee and maintain accurate reservation records.
- Manage cancellations, modifications, and billing processes.
- Develop special offers and promotions to increase bookings.
- Coordinate pre-arrival logistics with support teams and partners.
- Assist with daily reports and identify opportunities for upselling.
- Adhere to policies and maintain quality standards.
- Arrange travel-related services like transportation and dining.
- Conduct market research for service enhancements.
- Ensure seamless transition of reservation details to the operations team.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)
- Client handling: 1 year (required)

**Language**:

- Fluent English (required)

Work Location: In person



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