Call Center Agent

**Job Profile Form** **1: Job Purpose Statement** Provide direct care to patients based on evidence-based practices, maintain accurate records and uphold the professional standards through continuous education and development. He/ She will maintain high standards of professionalism as outlined in the code of Fernandez Foundation professional conduct. **2:...

Looking for a Call Center Executive at Hegde Hospital, Madhapur, Hyderabad. The candidate should have minimum 2 years of experience in any call center preferably from a hospital. The candidate should be fluent in English, Hindi and Telugu. Must know all three languages. No night shifts. Should be able to join immediately. Receiving calls ,Calling...

We are looking for BPO (Call Center ). Experience - Fresher or 1yrs Salary - 10,000 /- to 13,000 / - office timings - 9:30 to 6:30 Working days - Monday to Saturday Work Type - Work from Office **Salary**: ₹10,000.00 - ₹13,000.00 per month Schedule: - Day shift Application Question(s): - Are you in Hyderabad ? **Education**: - Bachelor's...

Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 1 year of experience (at least 0.6 months of telecalling experience) **Responsibilities**: - Should have good Oral and written communication - Should possess good interpersonal skills - Responsible to handle the incoming and...

Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 1 year of experience (at least 0.6 months of telecalling experience) **Responsibilities**: - Should have good Oral and written communication - Should possess good interpersonal skills - Responsible to handle the incoming and...

Call Center Representative responsibilities and dutiesThe responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.Answer incoming customer...

Job Summary Call Center Executive who should have clear understanding of English/Telugu/Hindi/Tamil/Kannada Language. The Agent will get required to take incoming calls coming in from patients of a hospital, book their appointments, help them with the information about any doctor and its schedule and empathetically talk to him/her Responsibilities and...

Job Summary Call Center Executive who should have clear understanding of English/Telugu/Hindi/Tamil/Kannada Language. The Agent will get required to take incoming calls coming in from patients of a hospital, book their appointments, help them with the information about any doctor and its schedule and empathetically talk to him/her Responsibilities and...

Only Females. Hospital experience preferred.Must know Telugu, English & HindiManage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when...

**Company Overview**: We are a dynamic and rapidly growing **Vedhas Technologies Soluction Pvt Ltd. **specializing in medical sector. Our focus is on delivering exceptional services/products to our clients across Hyderabad and PAN India **Position: Intern Call Center Executive (Lead Generation) Female** - **Duration**: 3 months internship - **Location**:...

Job description:-Call center executive- Job description- Collecting and analyzing customer feedback.- Answering questions about a company's products or services.- Processing orders and transactions.- Resolving issues and troubleshooting technical problems.- Delivering information about a company's offerings.- Providing proactive customer outreach.- Handling...

As a Call Centre Executive, you will be responsible for handling inbound and outbound customer calls in a professional and efficient manner. Your primary goal will be to provide excellent customer service, address inquiries, resolve issues, and ensure customer satisfaction. This role requires strong communication skills, the ability to multitask, and a...

Job Summary:We are seeking a dynamic and customer-focused Call Center Executive to join our hospital's communication team. As a Call Center Executive, you will play a crucial role in delivering exceptional customer service to patients, their families, and other stakeholders. The ideal candidate should possess excellent communication skills in English, Hindi,...

RoleCustomer Support Agent -RCM VoiceLocationHyderabadPosition summaryA customer support agent in this role responds to customer queries over the phone and email and provides support and resolution to existing/new queries on services provided by the client.The agent will play an integral role in improving the customer experience by providing fast, friendly,...

Role Customer Support Agent - RCM Voice Location Hyderabad Position summary A customer support agent in this role responds to customer queries over the phone and email and provides support and resolution to existing/new queries on services provided by the client. The agent will play an integral role in improving the customer experience by providing...

Role Customer Support Agent - RCM VoiceLocation HyderabadPosition summaryA customer support agent in this role responds to customer queries over the phone and email and provides support and resolution to existing/new queries on services provided by the client.The agent will play an integral role in improving the customer experience by providing fast,...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Keep records of all conversations in our call...

**Responsibilities**: - Identify and escalate priority issues to the appropriate level of management. - Provide technical support to customers by troubleshooting computer and network security-related issues. - Document all calls and customer interactions accurately and efficiently in databases. - Meet or exceed call center performance goals, including...

**Responsibilities**: - Manage the day-to-day operations of the call center to ensure a streamlined and efficient customer service experience. - Develop and implement processes to improve customer satisfaction, reduce resolution time, and increase agent productivity. - Monitor and coach team members to ensure they meet performance metrics, including call...

_Roles of Analysts for Call Centers or Contact Center Quality Assurance_. Quality analysts ensure that agents provide quality service in line with organisational objectives. Optimised quality assurance will increase agents' efficiency through behaviour modification, enhance the quality of service to customers and improve close rates._ - _1. Monitoring calls...