Executive - Customer Experience
2 months ago
**Job Posting Start Date**:18 Oct 2024
**Location**: Gurgaon, HR, IN
**Company**:InterGlobe Aviation Ltd
- Job Description**Functional responsibilities**:
**Extensive outcall to customers to provide resolution**
**Coordinate with other departments - especially Airport, call centre, and finance to resolve customer complaints and queries and provide resolution to customers**
**Behavioural competency**:
**Resilience to challenging situations**
**Customer centric approach**
**Great negotiation and persuasion skills**
**Agility**
**Eagerness to learn**
**Time management**
**Great team player**
**Technical Knowledge**:
**Excellent English and Hindi language skills (both verbal and written)**
**Good typing skills**
**Minimum Eligibility**:
**Graduate**
**Prior experience in customer grievance handling (desired)**
**Must be comfortable with rotational shifts and rotational offs**
**"At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.**
**Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their - but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status"
-
Customer Experience Executive
6 months ago
Gurugram, Haryana, India The Knot Worldwide Full time**ABOUT THE ROLE AND TEAM** The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote locations, to help our customers have the best experience using our products across all of our Brand...
-
Customer Experience Executive
6 months ago
Gurugram, Haryana, India The Knot Worldwide Full time**About the Role**: The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote locations, to help our customers have the best experience using our products across all of our Brand websites....
-
Customer Care Executive
6 months ago
Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...
-
Executive Customer Experience
5 months ago
Gurugram, Haryana, India Gandalf IT Services LLP Full timeIdentify customer needs and help customers use specific features related to the product Responding promptly to customer inquiries Tele Support Job - On site **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Schedule: - Day shift - Rotational shift **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Customer Experience Executive
5 months ago
Gurugram, Haryana, India VETIC Full time**About Vetic**: Vetic is a seed-funded startup founded by Gaurav Ajmera, an IIT Delhi Alumnus Ex-COO, OYO & Ex -CBO, Pristyn Care. Vetic focuses on integrating technology to provide the best-in-class medical experience while bridging the gap in pet healthcare by providing accessible and modern infrastructure for pets, ensuring convenience for pet parents....
-
Customer Care Executive
5 months ago
Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time**Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...
-
Customer Service Experience
5 months ago
Gurugram, Haryana, India TechPoppy Private Limited Full time. Role: Customer Service Executive Process: Travel / Social Media Openings: - (Voice Process) Freshers - (Non-Voice) - min 6+ Months Experience - **Excellent English communication skills required (written and verbal).**_ Interview: Walk-in Drive / F2F **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: -...
-
Customer Service Experience
5 months ago
Gurugram, Haryana, India TechPoppy Private Limited Full time. Role: Customer Service Executive Process: Travel / Social Media Openings: - (Voice Process) Freshers - (Non-Voice) - min 6+ Months Experience - **Excellent English communication skills required (written and verbal).**_ Interview: Walk-in Drive / F2F **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: -...
-
Customer Experience Executive
2 weeks ago
gurugram, India The Biohackers Co. Full time*We’re Hiring: Customer Experience Executive (Hybrid Role) at The Biohackers Co!* Passionate about health, wellness, and creating top-notch customer experiences? Join our team as a Customer Experience Executive and help shape the journey for our biohackers community! Position Type: Hybrid – 2 days a week in the office in Delhi / Gurgaon, the rest...
-
Customer Experience Principal
2 months ago
Gurugram, Haryana, India Cisco Systems Full time**What You'll Do**: As a CX Principal, you will play a pivotal role in driving the successful adoption Cisco technologies and services within our customer organizations, leading to value realization and business growth. You will be the primary CX point-of-contact for customers, taking end-to-end ownership. Your responsibilities will include: - Driving...
-
Customer Experience Executive
2 weeks ago
Gurugram, India The Biohackers Co. Full time*We’re Hiring: Customer Experience Executive (Hybrid Role) at The Biohackers Co!* Passionate about health, wellness, and creating top-notch customer experiences? Join our team as a Customer Experience Executive and help shape the journey for our biohackers community!Position Type: Hybrid – 2 days a week in the office in Delhi / Gurgaon, the rest...
-
Customer Experience Executive
2 weeks ago
Gurugram, India The Biohackers Co. Full time📢 *We’re Hiring: Customer Experience Executive (Hybrid Role) at The Biohackers Co!* 📢Passionate about health, wellness, and creating top-notch customer experiences? Join our team as a Customer Experience Executive and help shape the journey for our biohackers community!Position Type: Hybrid – 2 days a week in the office in Delhi / Gurgaon, the rest...
-
Customer Experience Advisor
4 days ago
Gurugram, Haryana, India Cover you Full timeJob Description: Customer Experience Executive Location: Gurugram Udyog Vihar, Phase 5 Timings: 10:00 AM - 7:00 PM (Monday-Saturday) Company Overview: CoverYou is a premier insurance broker, renowned for delivering customized risk management and insurance solutions to individuals, businesses, and institutions. Committed to excellence and innovation,...
-
Customer Success Associate post-trade
6 months ago
Gurugram, Haryana, India EDGE Executive Search Full timeThe Company Our client is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates optimization businesses -Traiana, TriOptima, and Reset - and MarkitSERV, headquartered in London. - The Job This role will focus on the overall post-sales relationship with...
-
Customer Experience Associate
3 months ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
-
Customer Experience Associate
2 months ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
-
Customer Experience Associate
2 months ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
-
Customer Experience Associate
2 months ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
-
Customer Experience Associate
2 months ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...
-
Customer Experience Associate
2 months ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...