Service Desk Coordinator

**Role Summary**: **Responsibilities**: - Accept calls assigned to Cybix bins. - Assign engineer and update Customer. - Connect with the Customer, and agree on the downtime for repair. - Get calls re-scheduled if required. - Co-ordinate with concerned team for spare parts - End to end tracking of calls till closure. - Receive call report (CSO) scanned copy...

Role : Service Desk Lead L2At least 3-4 Years of experience on managing the Service Desk Team of 8-10 resources in 24*7 support. Operating System troubleshooting, hands on knowledge on ITSM Tool, Good Communication skills and knowledge on Incident Management. VIP User support experience. Experience : Minimum overall 4-5 years experience from Technical...

**INDUSTRY PREFERRED : MOBILE AND CONSUMER ELECTRONICS DURABLE** *Prior Experience in Handling Service Desk/ Helpdesk teams. *Attend customer complaints promptly *Log complaints with service centre *Coordinate with service centre for resolution *Verify spare parts issues *Ensure clear invoicing *Facilitate payments to service centre *Follow up with...

Roles & ResponsibilitiesKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels...

**Key Business Capabilities Required** - Service Desk Incident Management Citrix Application Support Team Player Problem Solving - 3+ years of IT Operations/Helpdesk/Service Desk/NOC Citrix CVAD infra environment knowledge is must. - Experience in supporting IT desktop infrastructure in an enterprise environment. - Experience with Windows 7, Windows 10...

Hi all we are looking for service desk engineer in Noida. JD for the job is- Support End user issues over Phone, Teams etc. Operating System troubleshooting, hands on knowledge on ITSM Tool, Good Communication skills and knowledge on Incident Management. Experience : Minimum 1-2 years experience from Technical background. Bachelors degree is must from a...

Hi all we are looking for service desk engineer in Noida.JD for the job is- Support End user issues over Phone, Teams etc. Operating System troubleshooting, hands on knowledge on ITSM Tool, Good Communication skills and knowledge on Incident Management. Experience : Minimum 1-2 years experience from Technical background.Bachelors degree is must from a...

Role-Service Desk Engineer Hi all, JD: Support End user issues over Phone, Teams etc. Operating System troubleshooting, hands on knowledge on ITSM Tool, Good Communication skills and knowledge on Incident Management. Should have a proper technical background. Need a immediate joiner. Experience : Minimum 1-2 years experience from Technical background....

Role-Service Desk Engineer Hi all,JD: Support End user issues over Phone, Teams etc. Operating System troubleshooting, hands on knowledge on ITSM Tool, Good Communication skills and knowledge on Incident Management. Should have a proper technical background. Need a immediate joiner. Experience : Minimum 1-2 years experience from Technical background.Location...

Work From Office Location: Noida, Uttar PradeshExperience: 5+ years2 month contract (extendable based on performance)We are enhancing our Jira Service Desk portal that can handle service tickets via email, track various stages of issue resolution, and provide management with comprehensive dashboards and reporting. This requires a blend of technical and good...

Work From Office Location: Noida, Uttar PradeshExperience: 5+ years2 month contract (extendable based on performance)We are enhancing our Jira Service Desk portal that can handle service tickets via email, track various stages of issue resolution, and provide management with comprehensive dashboards and reporting. This requires a blend of technical and good...

Job descriptionManage & look after the Front Office and other related administrative activities as mentioned below:1- Front desk Maintenance.2-To assist office administration in miscellaneous routine work.3- Professional attitude and appearance.5- To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all guests.6-...

**Job Description: Service Coordinator** **Brief**: As a Service Coordinator at M/s Galaxy Online Power Systems Private Limited, you will be responsible for supporting the service team and ensuring the efficient handling of service requests, inquiries, and customer communication. Your role will be essential in maintaining positive customer relationships and...

**Position: Front Desk Executive/ Receptionist** Work location: Sector 62, Noida Required experience: 0 to 1 year (freshers may also apply) **Hiring Company - **A leading study abroad company that help students navigate the complex process of international education, from choosing the right destination and university to securing admissions and...

Opening for Technical Support Service Desk in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations...

We are looking for Front Desk Receptionist for one of the leading Building Material Industry for Noida location. Job Requirement: - Defining and implementing front desk objectives and procedures - Tending to customer complaints and questions and providing exceptional customer service - Ensuring that the front desk and reception area is kept clean and...

**Job profile: Front Desk** **Salary Range: 30K-35K per month** **Locations: Ghaziabad, Noida Extension and Noida** **experience: 2-3 years as front desk** **Roles and Responsibilities**: - Maintaining school records such as class rosters and student transcripts - Handling cash transactions such as issuing lunch tickets or collecting fees for field...

Looking for female only Work Location Noida Sector 104 We are hiring for **Children's Cafe & Play area** Job description 1. Greeting & welcoming guests 2. Handling the billing & ticketing 3. Receiving & delivering all incoming & outgoing mail & calls 4. Coordinating office activities 5. Organizing & maintaining records & tracking of availability of...

**Job Title: Institutional Administrator & Front Desk Receptionist** **Location**: Noida sector 62 **Immediate Joining** **Job Type**: Full-time **Experience**: Minimum 1 year in administrative and receptionist roles As an Institutional Administrator & Front Desk Receptionist, you will serve as the face and backbone of our institution, ensuring seamless...

**Client Interaction**: Act as the primary point of contact for clients or customers, addressing inquiries, providing information, and coordinating service delivery according to client needs and expectations. - **Service Planning**: Assess client requirements and develop personalized service plans in collaboration with relevant stakeholders, such as service...