Service Desk

1) Ticket logging for all the issues and requests received 2) Log tickets with correct priority and category 3) Assign tickets to correct bins on time 4) Follow up with users tickets awaiting user response 5) Follow ups with relevant IT team members on tickets pending for action 6) Take help from shift managers as and when needed 7) Adhere to SLAs for...

**Job Title**:Service Desk Coordinator **Role Summary**: SLA. Analysing call trends and reporting is also responsibility of role holder. Good communication is an essential requirement as role requires coordinating with customers as well as internal functions. **Responsibilities**: - Accept calls assigned to Cybix bins. - Assign engineer and update...

The job description of a front desk position can vary depending on the organization or industry, but generally, the front desk serves as the first point of contact for visitors and guests. Some common responsibilities may include: 1. Greeting and welcoming guests: Front desk personnel are responsible for providing a warm and friendly welcome to visitors,...

Hi We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. JOB RESPONSIBILITIES: - Keep the front desk presentable with all necessary material (pens,...

Job Title: Front Desk Associate **Responsibilities**: - Greet and welcome visitors, clients, and employees in a friendly and professional manner. - Answer and direct incoming phone calls to the appropriate personnel. - Maintain a neat and organized front desk area, ensuring a positive first impression. - Assist with general administrative tasks, including...

Job Detail: Front Desk Executive **(ONLY FOR FEMALE CANDIDATES)** Location: Noida sec 127 Responsibility: - Greet and welcome visitors, clients, and employees in a friendly and professional manner. - Answer and direct incoming phone calls to the appropriate personnel. - Maintain a neat and organized front desk area, ensuring a positive first...

**Job Title: Front Desk Executive** **Company**:THERAKids Noida** **About Us**:THERAKids Noida is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help these children reach their full potential. We are seeking a dynamic Front...

Hiring for front Desk Executive - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answered screening and forwarding incoming phone calls - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone...

Hiring for front Desk cum Admin executive - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answered screening and forwarding incoming phone calls - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward...

Attend Incoming Calls - Make Outgoing Calls - Interact with Clients - Understand the requirements of the client and suggest services as per their needs - Assist other team members to proceed with smooth functioning of front desk area - Must be a Multi-tasker - Should be active on social media and should be aware of ongoing trends - Must have good...

**Job Title: Front Desk Executive - Child Development Center** **Company**: THERAKids Noida **Location**: Noida, India **About Us**:THERAKids Noida is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help these children reach...

**Opening for front desk executive in IT firm** Company - BESTHAWK **location - Noida sec 18** **Responsibilities**: - Greet guests and provide them with superb customer service. - Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. - Answer all client questions and incoming calls. -...

Any graduate/post graduate or equivalent qualification. - Preferably having at least one year plus front desk experience in the hospitality or service industry. - Excellent written and verbal communication skills - To answer incoming calls promptly and forwarding to respective departments/teams. - Receiving visitors by greeting them in person, offer them...

Responsibilities - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing...

Required Skills Technology | Architect / Design / Solutionizing Activities | Creating Systems Architecture Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 ServicesDetails:1. AD- Have good Knowledge of AD Roles, Global Catalog...

**Job Information**: - Salary - **₹ 400000 - 600000**- No. of Openings - **5 opening**- Required Skills: - **customer service,customer retention,escalation management,customer satisfaction,telecommunications,customer experience,communication**- Job Experience: - **1 - 5 years**- Job Qualifications - **Bachelor's Degree** - Staff will be required to...

Areas of Responsibility · Provide support for key IT infrastructure initiatives (management and technology roll out) and related IT operation projects · Should be well versed with Cloud technologies (preferably Office 365 suite), Line of Business (LOB) Applications, Active Directory, MS-Exchange & Service Desk model · Provides direct support to...

Areas of Responsibility · Provide support for key IT infrastructure initiatives (management and technology roll out) and related IT operation projects · Should be well versed with Cloud technologies (preferably Office 365 suite), Line of Business (LOB) Applications, Active Directory, MS-Exchange & Service Desk model · Provides direct...

JLL supports the Whole You, personally and professionally. Front Desk Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be...

Helpdesk Associate - Service Desk (2018-288185) Global End User Services **Requirements: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable...