Front Desk Executive

2 weeks ago

Noida, India Therakids Noida Full time

**Job Title: Front Desk Executive**

**Company**:THERAKids Noida**

**About Us**:THERAKids Noida is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help these children reach their full potential.

We are seeking a dynamic Front Desk Executive to join our team, playing a crucial role in coordinating and facilitating communication between our therapists and parents.

We are looking for a **Front Desk Executive** who will be responsible for coordinating and organizing the daily operations of THERAKids Noida. In this role, you will be the first point of contact for our therapists and parents, ensuring a seamless experience for both parties. Your primary responsibilities will include managing session schedules, assisting with administrative tasks, and fostering effective communication.

**Key Responsibilities**:
**Session Coordination**:Schedule therapy sessions for children with special needs, ensuring optimal utilization of therapist availability.
Collaborate with therapists to assign session times based on their availability and the child's needs.
Manage session rescheduling and cancellations, while maintaining an accurate session calendar.

**Communication Facilitation**:Serve as a liaison between therapists, parents, and the center.
Ensure parents are informed of upcoming sessions and any relevant changes.
Address inquiries, concerns, and requests from parents with professionalism and empathy.

**Administrative Support**:Maintain detailed records of session schedules, therapist availability, and parent contact information.
Assist in maintaining a clean, organized front desk area.
Help with the collection and organization of relevant paperwork, including consent forms and progress reports.

**Client Relations**:Greet parents and children with a warm and welcoming demeanor, creating a positive and supportive atmosphere.
Collect feedback from parents regarding their child's progress and communicate it to the therapists and management as needed.

**Requirements**:

- Previous experience in a front desk or administrative role is preferred.
- Excellent organizational and multitasking skills.
- Strong interpersonal and communication skills.
- Empathy and understanding when dealing with parents of children with special needs.
- Proficiency in using office software and scheduling tools.
- High attention to detail and accuracy in maintaining records.

**Benefits**:

- Competitive compensation package.
- An opportunity to make a meaningful impact in the lives of children with special needs.
- Ongoing training and professional development opportunities.
- Supportive and inclusive work environment.

If you are passionate about making a difference in the lives of children with special needs and have the skills and qualities necessary to excel in this role, we encourage you to apply. Join us at THERAKids Noida and be a part of our dedicated team working to improve the lives of these exceptional children.

**Location**:173 - Itehara, Near Gaur Saundraum Market, Greater Noida West.

To apply, please send your resume.

**Contact info**:
**+91 9899558813**

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9313513313

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