Customer Relationship Executive- After Sales Service

4 weeks ago


Surat Gujarat, India WHITELION SYSTEMS PVT LTD Full time

**Job Title**:Customer Relationship Executive

**Function**:Service Department

**Reporting To**: HOD

**Base Location**:Surat

**Education**:Bachelor's degree in Engineering field or Any Graduate stream

**Experience (in years)**:6months to 2 years

**Preferred industry of work experience**: Any

**Responsibilities**:

- **Ticket Generation**: Create and manage service tickets accurately to document customer issues and requests. Assign service tickets to Field Service Executives based on location, availability, and expertise. Follow up on open tickets to ensure timely resolution and customer satisfaction.
- **Feedback Collection**:Conduct follow-up calls to customers to gather feedback on service and product experiences. Record feedback and suggestions, and report trends and recurring issues to the management team. Use feedback to identify areas for improvement and share actionable insights with relevant departments.
- **Customer Relationship Management**: Build and maintain strong customer relationships by demonstrating empathy, patience, and a commitment to resolving issues. Keep accurate records of customer interactions, transactions, and feedback. Proactively communicate with customers to update them on service progress or product updates.

**Perks**
- Competitive salary and benefits package.
- Collaborative and dynamic work environment.
- Professional development opportunities.
- Enjoy 24 Paid Leaves and 15 public Holidays Annually.

**Job Types**: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift



  • Surat, Gujarat, India WHITELION SYSTEMS PVT LTD Full time

    **Job Title**:Customer Relationship Executive **Function**:Service Department **Reporting To**: HOD **Base Location**:Surat **Education**:Any Graduate **Experience (in years)**:0 to 2 **Preferred industry of work experience**: Any **Responsibilities**: - **Ticket Generation**: Create and manage service tickets accurately to document customer issues...


  • Rajkot, Gujarat, India Placement House Full time

    Customer Service (after-sales) professionals play a vital role in maintaining customer satisfaction and loyalty post-purchase. They provide support and assistance to customers, addressing their queries, resolving issues, and ensuring a seamless experience. Pay: ₹18,000.00 - ₹20,000.00 per month **Education**: - Higher Secondary(12th Pass)...

  • Sales Executive

    4 weeks ago


    Surat, Gujarat, India SHREE AMBICA AUTO SALES & SERVICES - TATA MOTORS Full time

    **Job Title **:Dealer Sales Executive **Organization Name **:Shree Ambica Auto Sales & Services **Report To **:Dealer Sales Manager **Job Location **:Surat **Salary **:16,000 - 18,000 PM **Job Purpose**:Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. **Roles...

  • Sales Executive

    3 weeks ago


    Surat, Gujarat, India SHREE AMBICA AUTO SALES & SERVICES - TATA MOTORS Full time

    **Job Title **:Sales Executive **Organization Name **:Shree Ambica Auto Sales & Services **Report To **:Sales Manager **Job Location **:Surat **Salary **:15,000 - 18,000 PM **Job Description**: **Job Purpose**:Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer...

  • Sales Executive

    3 weeks ago


    Surat, Gujarat, India SHREE AMBICA AUTO SALES & SERVICES - TATA MOTORS Full time

    **Job Title **:Dealer Sales Executive **Organization Name **:Shree Ambica Auto Sales & Services **Report To **:Dealer Sales Manager **Job Location **:Surat **Salary **:16,000 - 18,000 PM **Job Purpose**:Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. **Roles...


  • Udhana, Surat, Gujarat, India RAJ SALES Full time

    Identify and develop new business opportunities and customers within the wires and cables market. - Build and maintain strong relationships with existing clients and ensure customer satisfaction. - Conduct regular visits to clients, understanding their needs and providing tailored solutions. - Monitor market trends, competitor activity, and customer feedback...


  • Surat, Gujarat, India Maanavi Homes Full time

    **Job Overview**: The Customer Relationship Executive (CRE) is responsible for building and maintaining strong relationships with customers, ensuring a high level of customer satisfaction and loyalty. The CRE will be the primary point of contact for customers, handling inquiries, resolving issues, and providing product information. This role requires...

  • Sales Executive

    4 weeks ago


    Surat, Gujarat, India SHREE AMBICA AUTO SALES & SERVICES - TATA MOTORS Full time

    **Job Title **:Dealer Sales Executive **Organization Name **:Shree Ambica Auto Sales & Services **Report To **:Dealer Sales Manager **Job Location **:Surat **Salary **:18,000 - 20,000 PM **Job Description**: **Job Purpose**:Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer...


  • Surat, Gujarat, India WHITELION SYSTEMS PVT LTD Full time

    **Job Title**:Customer Relationship Executive **Function**: Sales Support **Reporting To**: Marketing Manager **Base Location**:Surat **Education**:Bachelor's degree in Engineering field or Any Graduate stream **Experience (in years)**:6 Months to 2 years **Preferred industry of work experience**: Any **Responsibilities**: **1. Lead Generation &...

  • After Sales Advisor

    3 weeks ago


    Waghodia Road, Vadodara, Gujarat, India KAMLESH GANDHI PROJECTS Full time

    Kamlesh Gandhi Projects is seeking a customer-focused **After-Sales Advisor** to join our dynamic team. As an After-Sales Advisor, you will be responsible for ensuring customer satisfaction by addressing post-sale inquiries, resolving issues efficiently, and maintaining strong relationships with our valued clients. Salary Range**:25000/- onwards PLUS...


  • Surat, Gujarat, India Gars Lubricants Full time

    **Open positions - 3** **Role** 1.To handle any sort of concerns raised by the people who buy their company's products or services. 2.Building and maintaining profitable relationships with key customers. 3.Resolving customer complaints quickly and efficiently. 4.Keeping customers updated on the latest products in order to increase sales. 5.They follow...


  • Surat, Gujarat, India Advance Job's Center Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...


  • Surat, India Advance Job's Center Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...


  • Surat, Gujarat, India decibel Full time

    The Customer Relationship Executive plays a pivotal role in fostering strong connections between the company and its customers. With a focus on building and maintaining relationships, they excel in providing top-notch customer support, addressing inquiries, and resolving issues promptly. Their responsibilities extend to client onboarding, managing existing...


  • Palsana, Surat, Gujarat, India Unique World Placement & Events Full time

    Call on leads & evaluating customer needs. Interpretation of Customer requirement & helping choose the perfect product. Prepare & deliver presentations on our products. Customer Feedback Analysis. - (English fluency is compulsory) **Job Details**: - Job Type : Full time- Role : Customer Relationship Executive- Min Salary :12000- Max Salary : 15000- Min Exp...


  • Surat, Gujarat, India Seven Moon's Advisory Full time

    LOCATION : MAJURAGATE, SURAT POST : CUSTOMER RELATIONSHIP EXECUTIVE (Female Only) SALARY : 12K TO 25K INDUSTRY : INTERNATIONAL MANAGEMENT SERVICES EXPERIENCE : 0 TO 1 YR TIME : 01:00 PM 10:30 PM & 01:30 TO 11:00 PM REQUIRE SKILLS: - TEAM PLAYER SKILLS - FLUENT ENGLISH - MS WORD & EXCEL - CLIENT CORDINATION - IMMEDIATE JOINING CALL ON 6353347608 Pay:...

  • Sales Executive

    2 weeks ago


    Surat, Gujarat, India Pleasant Inc. Full time

    **Profile: Sales Executive** **Experience: Minimum 3 Years** **Location: Athawa ,Surat** **Job Responsibility**: Managing relationship with existing customers, getting order from them, coordinating dispatches and completing entire sales cycle. Approaching new customers, initiating contact with them and getting order from them. Identifying new or unexplored...


  • Surat, Gujarat, India Shree Ambica Auto Sales & Service Full time

    We are seeking for a competitive Field Sales Executive - Motor Insurance, to attract new clients, win new clients and maximize profitability. The salesperson will source new sales opportunities, and close sales to achieve insurance targets. The salesperson will also be supported with the data of the clients to achieve insurance sales...


  • Motera, Ahmedabad, Gujarat, India Global Graner Sales Services Ltd. Full time

    What are we looking for: - The ability to influence and negotiate with others is a must - Commercial awareness and Numerical Skills - Immediate joiner or short notice period will be preferred **Job Description**: - Conduct market research to identify selling possibilities and evaluate customer needs - Prepare and deliver appropriate presentations on...


  • Gujarat, India Malabar Group Full time

    Job Code MGD1848 Designation Executive-Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers...