Receptionist
6 months ago
**Position Overview**:
The Receptionist at our Fintech Company serves as the first point of contact for clients, visitors, and employees, providing exceptional customer service and administrative support. This role demands a professional demeanor, excellent communication skills, and the ability to handle multiple tasks efficiently within a dynamic and fast-paced environment.
**Key Responsibilities**:
- **Front Desk Management**:
- Greet and welcome visitors and clients with a professional and friendly attitude.
- Answer and direct incoming phone calls promptly and efficiently.
- Maintain a neat and organized reception area.
- **Administrative Support**:
- Manage incoming and outgoing mail, packages, and couriers.
- Schedule and confirm appointments and meetings.
- Assist with clerical duties such as data entry, photocopying, and filing.
- **Customer Service**:
- Address inquiries from clients and visitors, providing accurate information or redirecting as necessary.
- Ensure all visitors adhere to security protocols and sign-in procedures.
- **Office Coordination**:
- Maintain inventory of office supplies and place orders when necessary.
- Coordinate with internal teams to ensure smooth operations and effective communication.
- Assist in organizing company events, meetings, and conferences.
- **Technology Use**:
- Operate office equipment such as printers, fax machines, and copiers.
**Required Skills and Qualifications**:
- **Education**:
- High school diploma or equivalent; additional certification in Office Management or relevant field is a plus.
- **Experience**:
- Proven experience as a Receptionist, Front Office Representative, or similar role, preferably in a tech or fintech environment.
- Proficiency in Microsoft Office Suite and familiarity with office equipment.
- **Skills**:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Friendly and professional demeanor.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Familiarity with fintech terminology and industry practices is a plus.
- **Personal Attributes**:
- Punctuality and reliability.
- High level of discretion and confidentiality.
- Positive attitude and customer-oriented approach.
- Adaptability to a fast-paced and evolving work environment.
**Working Conditions**:
- **Physical Requirements**:
- Ability to sit for long periods.
- Occasional lifting of office supplies and packages (up to 20 pounds).
- **Work Environment**:
- Standard office environment.
- Regular office hours with occasional overtime as needed.
- Interaction with a diverse team of professionals in a cutting-edge fintech company.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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