Customer Support Associate

2 weeks ago


Mohali Punjab, India Teleperformance Full time

We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service associate.

Key Responsibility:

- Understand customer needs and promote products or service effectively.
- Handle customer inquiries, resolve issue, and provide product information.
- Managing and resolving customer complaints promptly and effectively, ensuring customer satisfaction

Requirements:

- Strong communication and interpersonal skills.
- Excellent problem solving abelites.
- Proficiency is using customer service software and CRM systems.
- Ability to work in a fast - paced and target
- driven environment.
- Flexibility to work in rotating shifts and off.
- Freshers Eligible

Benifits:

- Competitive salary with performance based incentives.
- 5.5 Days working
- Supportive and collaborative work environment.

Location - Mohali
- Salary - 21K To 27K In Hand + PLI
- Work from office
- Excellent coms
- 5.5 days working with 24/7 rotational shifts

Interview rounds

1. HR round

2. Amcat & Versant

3. Operations round

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 - ₹28,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



  • Mohali, Punjab, India Venture Quest Full time

    This is a full-time on-site role for a Customer Service Executive Customer Service Executive located in Mohali district. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, and providing technical support. The Specialist will also be responsible for ensuring customer satisfaction and building positive...


  • Mohali, Punjab, India Primefox Infotech Full time

    **Skills Required**: 1. Excellent English communication skills 2. Strong interpersonal skills 3. Adaptive and quick learner 4. Good, smooth, calm, enthusiastic communicator **Responsibilities**: 1. Generating high-quality leads following established SOPs 2. Utilizing rebuttal techniques to address customer queries 3. Making outgoing calls to generate...


  • Mohali, Punjab, India Primefox Infotech Full time

    **Skills Required**: 1. Excellent English communication skills 2. Strong interpersonal skills 3. Adaptive and quick learner 4. Good, smooth, calm, enthusiastic communicator **Responsibilities**: 1. Generating high-quality leads following established SOPs 2. Utilizing rebuttal techniques to address customer queries 3. Making outgoing calls to generate...


  • Mohali, India BSCJ Enterprises Full time

    _**Hiring for Customer Support Association **_Qualification : 12th + Any Graduate Location : Mohali Salary : 10000 to 14000 Shift : Rotational shift Fresher & Exper both can apply Communication skills : Good communication skills Fully vaccsinated Interview Mode : Face to face / telephonic Office Address : C133, 4th Floor above gold gym Phase 8 Industrial...


  • Mohali, Punjab, India Venture Quest Full time

    Handle Queries, Requests & Complaints from customers Ensuring end to end resolution Significant improvement in customer experience International voice/non-voice process Escalate unresolved queries and maintain records **Job Types**: Full-time, Fresher Pay: ₹14,000.00 - ₹33,000.00 per month **Benefits**: - Health insurance - Leave encashment - Paid...


  • Mohali, India Support Enhancers Full time

    We are in search of a proficient **Customer Support Executive for our Retail & Wholesale Ecommerce venture**. - **Your role will encompass the following key aspects**:_ **1. Requirements: Essential Skills/Experience** Proficiency in MS Tools (Excel, Word & PPT) Familiarity with inventory systems (Tally or Busy) Strong written and verbal English skills...

  • Sales Associate

    1 month ago


    Mohali, India Tie Support Services Full time

    **Tie Support Soultions, is an international insurance company is looking for in-house Sales Associates at our Mohali branch. The Salesperson connects with customers in US and his responsibilities to bring new clients and contact his clients on monthly basis to analyze their accounts.** **We offer month plus bonuses in Dollars.** **Salary**: ₹275,000.00...


  • Mohali, Punjab, India Think 360 Solutions Pvt Ltd Full time

    The Customer Support Executive will be responsible for providing excellent customer service to Food Delivery App users (Czech Republic based). This includes resolving customer queries and issues, providing information and support, and ensuring that customers have a positive experience. **Responsibilities**: - Provide information and support to customers -...


  • Mohali, Punjab, India Teleperformance Full time

    Teleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...


  • Mohali, India Venture Quest Full time

    International-Voice/Non-voice process. - Ensure customer satisfaction and provide professional customer support. Excellent English Ability to compose grammatically correct, concise & accurate paragraphs Must be comfortable in rotational shifts UG/Grad Fresh/Exp. Immediate joiners only Work from office only **Perks and benefits** Good Salary & Incentives 5...


  • Mohali, India Venture Quest Full time

    International-Voice/Non-voice process. - Ensure customer satisfaction and provide professional customer support. Excellent English Ability to compose grammatically correct, concise & accurate paragraphs Must be comfortable in rotational shifts UG/Grad Fresh/Exp. Immediate joiners only Work from office only **Perks and benefits** Good Salary & Incentives 5...


  • Mohali, India Maa Ganga Travels Full time

    Full job description This is a full-time on-site role for a Premium Customer Support Executive chat/voice process located in Mohali district. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, and providing technical support. The Specialist will also be responsible for ensuring customer satisfaction...


  • Mohali, Punjab, India Teleperformance Full time

    Greetings From Teleperformance...!!!!!! We are hiring for Customer Service Associate profile in Teleperformance for Blended Process. **Remuneration**: 20 K CTC Customer Support Executive - Blended Process **REQUIREMENT**: Good Communication Skills required. Ability to resolve the customer queries over Call and Chat. 6 Days working/Rotational Week Off...


  • Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    **Bridging Technologies is hiring for Customer Support Executive**: **Experience: 1**+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a **Customer Support Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of...


  • Mohali, India Talentport Full time

    Greetings from Talentport Recruitment Services !!! BPO-Customer Care Associate (Mohali)-International Voice/Non-voice Process **Work Location**: Mohali /Chandigarh **Shifts**: Rotational shifts **Salary - 17k-30 K CTC** **Good communication skill required** **Fresher can apply, it would be kick start for them** Job Responsibilities and Skills: -...


  • Mohali, Punjab, India Agile Soft Systems, Inc Full time

    Job Title: Customer Support Executive - Experience: 1-3 Years in Customer Support (American Accent) - Employment Type: Full Time - Shift Timing: 5AM to 10AM IST (Monday to Friday) - Qualification: Graduate - Excellent communication skills with an American accent must Pay: ₹15,000.00 - ₹50,000.00 per month **Benefits**: - Health insurance - Leave...


  • Mohali, Punjab, India Technisun Solutions Pvt. Ltd. Full time

    Position - Customer Support Executive Required Experience - Fresher or 6 months experience **Preference - Freshers with excellent communication skills.** **Requirements-** - Excellent Written and verbal communication - Can manage International Clients - Should be active and eager to learn new things - **Benefits - **_  Alternate Saturdays will be an off...


  • Mohali, Punjab, India Developtech IT Solution Pvt Ltd Full time

    **Graduate with Excellent English speaking skills.**: - Need to do the process over chat - Communicate with customers in real time and resolve the issues for any services - Client support handling. - Maintain accurate customer records. - Positive Attitude Pay: ₹9,576.62 - ₹29,183.50 per month Schedule: - Day shift **Education**: - Bachelor's...


  • Mohali, Punjab, India Venture Quest Full time

    **Location - Chandigarh** - Ensure customer satisfaction and provide professional customer support. Excellent English communication Must be a Graduate (Passout 2019 or After) Must be comfortable in Night Shifts Experienced/Fresher Immediate joiners only Work from office only **Perks and benefits** Good Salary & great Incentives 5 days working EPF &...


  • Mohali, India Virtual Oplossing Full time

    Represent the customer in all aspects of the business. - Present the perspective of customer in internal meetings involving business and product decisions. - Ensure a great customer experience. **Tasks** - Speaking to customers to understand their goals and requirements and providing inputs to the business and product teams - Solve issues, questions, and...