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Customer Support Associate
2 months ago
Handle Queries, Requests & Complaints from customers
Ensuring end to end resolution
Significant improvement in customer experience
International voice/non-voice process
Escalate unresolved queries and maintain records
**Job Types**: Full-time, Fresher
Pay: ₹14,000.00 - ₹33,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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