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Customer Support Associate- International(Freshers)

8 months ago

Mohali Punjab, India InfluxService Full time

**Job description**

**Customer Support Associate
- International(Freshers)**

**Location: Mohali**

**Roles & Responsibilities:

- **
- Handle incoming calls or chats to address customer queries
- Identify customer needs and determine solutions
- Offer accurate information about products and services
- Respond to customer complaints and develop solutions
- Record details of customer interactions, transactions, inquiries, and other information
- Update customer information including contact information and purchasing preferences

**Skills Required:

- **
- Excellent communication and active listening skills
- Demonstrated knowledge of customer service principles and practices

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹21,000.00 per month

Schedule:

- Night shift

Application Question(s):

- What is your current ctc?
- What is your salary expectation?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 9056770460