Black Belt

3 weeks ago

Mumbai Maharashtra, India Tata Consultancy Services Full time

Role
- Black Belt

Location-Mumbai(Vikhroli)

Shift-General

Band-5/6

Black Belt

JobDescription:

- Change agent delivering Transformation / Process Improvement collaborating with Customer and Internal stakeholders to improve Business Metrics and outcomes.
- Deliver Business value to Customers by alignment to Customer goals and establish strong customer connect thru' Customer governance.
- Quality Assurance and Quality Improvement support to multiple accounts
- Engage with accounts to ensure Zero Defect delivery
- Lead Transformation /CI program for the Customer
- Support Service Delivery Automation/Robotics for the Customer
- Provide Transition support to Customer/Domain thru' set of transition deliverables
- Ensure Critical red projects resolution and support for the Customer
- Lead critical enterprise/client facing projects
- Create a culture of continuous improvement in business units

Skill Set:

- 7 plus years of quality and process improvement experience
- Black Belt Certified in Lean Six Sigma
- Should have led / mentored 2-3 LSS projects
- Good knowledge of various process improvement tools and techniques

Soft Skills:

- Strong motivator and ability to influence change and drive best practices
- Excellent communication and presentation skills
- Capability to work under time pressure in a dynamic business environment & ability to collaborate with multiple stakeholders

Qualifications :BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE, MASTER OF ADMINISTRATIVE OFFICE MANAGEMENT, MASTER OF ARCHITECTURE, MASTER OF COMMERCE

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