Customer Support Associate

4 weeks ago


Madurai Tamil Nadu, India Apptivo Full time

**Location**: Madurai

**Role and responsibilities**:

- Address customer questions, provide information, and offer solutions to resolve problems or complaints
- Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively.
- Guide customers on how to use a product effectively
- Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.
- Collaborate with other teams within the organisation, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues.
- Provide customers with a positive and personalised experience, promoting customer loyalty and retention.

**Skill set expectations**:

- Excellent communication skills

**Schedule**:

- Rotational shift

**Experience**:

- Total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Freshers with excellent communication skills can apply

**Education **:Bachelor’s Degree
**No.of Vacancies **:2 Position

**Job Features**:

- Job Category
- Customer Support
- Job Type
- Full Time
- Job Location
- Madurai



  • Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...


  • Madurai, Tamil Nadu, India Valluvar Realty Full time

    Valluvar Realty is a leading real estate brand in India, dedicated to transforming the residential landscape. As a Marketing Associate, you will have the opportunity to contribute to this mission by supporting our marketing efforts and driving business growth.About the RoleThis is an exciting opportunity to join a dynamic team and make a meaningful impact....


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    customer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...


  • Madurai, India Talent Leads HR Solutions Full time

    Permanent Role at IT sector (Non Technical) **Location : Work from Home** **Role : Permanent** **Qualification : Any Degree** **Dept : Customer Support** **Designation : Junior Associate** **Skill : Communication Skills, Analytical Skills, Computer Skills** **Experience : 0 to 5 yrs** **Salary : 25000 to 35000** **Work shift : General** **Job...


  • Madurai, India Talent Leads HR Solutions Full time

    Permanent Role at IT sector (Non Technical) **Role : Permanent** **Qualification : Any Degree or BE** **Age : Below 25** **Dept : Customer Support** **Designation : Junior Associate** **Skill : Communication Skills, Analytical Skills, Computer Skills** **Experience : 0 to 2 yrs** **Salary : 25000 to 35000** **Work shift : General** **Job Type**:...


  • Sholinganallur, Chennai, Tamil Nadu, India Sripranav Sports Academy Private Limited Full time

    **Company Description** Thiram Sports Academy is a state-of-the-art multisport academy located in Chennai, covering 2 acres of land. The academy offers a wide range of sports activities such as badminton, cricket, martial arts, football, gymnastics, roller skating, fencing, silambam, yoga, and archery, with top-notch modern infrastructure...


  • Chennai, Tamil Nadu, India Cosmosoft technologies Full time

    customer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Coimbatore, Tamil Nadu, India Netlyo Technologies LLP Full time

    Job Description: Customer Support Associate Location: Coimbatore (On-site) Qualification: Graduate in any discipline, MBA Experience: 2+ years Immediate joiners Technical Competencies: - Understanding of the basics of Indian jewelry industry, history and culture. - Knowledge of jewelry marketing, customer relations, product display, customer...


  • Coimbatore, Tamil Nadu, India LYFnGO Technologies Pvt Ltd Full time

    Job Description: As a Customer Support Associate (Fresher), you will play a crucial role in delivering excellent customer service to our clients. This entry-level position is suitable for individuals who are enthusiastic, quick learners, and possess good communication skills in English. Proficiency in Hindi is optional, and the role is based in a Work From...


  • Kovilambakkam, Chennai, Tamil Nadu, India Humanhire Corp Full time

    We are looking forward for Customer support associate. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Night shift - Rotational shift - UK shift - US shift Supplemental pay types: - Performance bonus Work Location: In person


  • Madurai, Tamil Nadu, India APPTIVO SOFTWARE PVT LTD Full time

    Provide timely and accurate information to resolve customer issues. Maintain detailed records of customer interactions in our CRM system. Collaborate with team members to ensure customer satisfaction. Participate in training sessions to improve product knowledge and service skills. Qualifications: 2024 B.Sc or B.Com graduates (No B.E or...


  • Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Customer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...


  • Saidapet, Chennai, Tamil Nadu, India Snow Planners And Builders Full time

    **We are hiring!!!!** **Process: Customer support Associate - Malayalam / Kannada** **Location: Saidapet, Chennai** **Qualification: 12th / Diploma / Graduate** **Languages : English + Malayalam** **English + Kannada** **Salary - 11000 to 12500 Take home** **Shift: Day shift and Sunday weekoff** Roles and Responsibilities: Assist customers in...


  • Madurai, Tamil Nadu, India Chess Gaja Full time

    **Job Description for Customer Service Associate -** Chess Gaja founded by GrandMaster Priyadharshan Kannappan is seeking a passionate and energetic person to join our team as a **Customer Service Associate for our role with a shift timing starting from 2:00 PM to 11:00PM** **This is an entry level role for freshers with no experience/previous internship...


  • Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...


  • Tambaram, Chennai, Tamil Nadu, India SRI JAMBU MAGARISHI GOVINDAMMAL TRUST Full time

    1. Retail Sales Specialist cum Cashier 2. Retail Associate cum Cashier 3. Associate Customer Care ( Voice & Non-Voice ) **Job Types**: Full-time, Permanent **Salary**: From ₹15,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly...


  • Chennai, Tamil Nadu, India KBR Full time

    **Title**: Associate IT Customer Support Technician **Key Responsibilities**: Receive, inspect, and record IT equipment deliveries, ensuring that all items match purchase orders and specifications. Store IT equipment and components in the warehouse, following proper storage protocols to prevent damage or loss. Maintain accurate inventory records and manage...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    **The**Opportunity**: Avantor is looking for an associate for entry level position who can provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues...


  • Chengalpattu, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **DME for Customer Support in Tyre Industry** **Should have Production / Maintenance Knowledge** **Experience in Tyre industry preferred** **Exp : 1 yr - 3 yrs** **Qualification : DME** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time...