Front Office Associate

2 weeks ago


Bengaluru, India Advanced educational services Full time

Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Front Office Associate at AES (Company Name). As a Front Office Associate, you will be responsible for providing exceptional customer service and administrative support to ensure smooth operations in our front office.

**Responsibilities**:
Greet and welcome guests with a friendly and professional demeanor, ensuring a positive first impression.

Answer and direct incoming phone calls to the appropriate department or individual, providing accurate and timely information.

Handle guest inquiries and provide necessary assistance, resolving issues or escalating them to the appropriate personnel.

Manage appointment calendars and schedules, coordinating meetings and appointments for staff members.

Register and check-in guests, ensuring accurate collection of information and adherence to company policies and procedures.

Maintain a neat and organized front desk area, including managing visitor sign-in sheets, brochures, and other relevant materials.

Handle incoming and outgoing mail and packages, distributing them to the appropriate recipients.

Assist with administrative tasks such as data entry, filing, photocopying, and organizing documents as needed.

Collaborate with other team members to ensure smooth operations and provide support in various office-related tasks.

Uphold confidentiality and professionalism in handling sensitive information and maintaining guest privacy.

Qualifications:

- High school diploma or equivalent; additional education or certification in hospitality or office administration is a plus.
- Previous experience in a customer service or front office role is preferred.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using computer systems and office software (e.g., MS Office Suite).
- Attention to detail and a commitment to providing exceptional customer service.
- Professional and courteous demeanor with the ability to handle difficult situations calmly and efficiently.
- Flexibility to work in shifts, including weekends and holidays, as required.

**Salary**: ₹8,086.00 - ₹26,259.51 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9845259235
Expected Start Date: 10/07/2023



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