Customer Service Associate

Here's a detailed job description for a customer support role: ## Job Title: Customer Support Representative ### Job Summary: ### Key Responsibilities: - **Customer Interaction**: - Handle and resolve customer complaints with a positive and solution-oriented approach. - Provide accurate information about products and services. - **Issue Resolution**: -...

Address customer query and concerns on a call and Follow SOP and Address customer redressals. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

Customer Service Associate Job Responsibilities: Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. **Job Types**: Full-time, Regular / Permanent **Salary**:...

Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer...

Providing customers with information on products, services & offers - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to...

Providing customers with information on products, services & offers - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to...

Providing customers with information on products, services & offers - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Salary**: ₹18,000.00 - ₹23,902.22 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone - Cab Facility only for Night shift **Salary**: ₹14,000.00 - ₹16,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

Hi we are looking for Customer support associates for Dubai Location. Immediate joiners. - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid...

**Qualifications** - Higher Secondary(12th Pass) (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) - English (preferred) - Hindi (preferred) **Salary**: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...

Providing customers with information on products, services & offers - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to...

 Role—Customer Care Executive.  Education Qualification—PUC / Graduates  Experience Details—Fresher or Experience is OK.  Languages Known—English, Hindi with any regional language  Rounds of Interview--- Initial Screening/Ops round/Client Round  Immediate Joiners **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: -...

**Job Description :Technical Support Executive** - One year experience in Technical Support Representative or Customer Service Executive. - Willing to work from office on UK Shift. - Understanding and knowledge of digital sales and marketing. - Excellent communication and customer service skills. - The ability to understand and follow company policies and...

Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

Company OverviewEDHR is a leading Human Resources Services company specializing in education-based recruitment. By connecting qualified candidates with ideal job opportunities, we serve the unique needs of educational organizations. Our headquarters are in Bangalore, Karnataka, and we leverage advanced matching algorithms and a broad network to provide a...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Pay: ₹11,500.00 - ₹16,000.00 per...

Greet and welcome guests as soon as they arrive at the centre. - Answer queries, resolve complaints and provide basic and accurate information for the challenges faced by the customers. - Resolving their queries or complaints by using the right methods and processes and following up to ensure satisfaction. - Work basis the feedback mechanism - Work with Team...