Customer Support Executive

2 weeks ago


Ganeshpeth Colony Nagpur Maharashtra, India Webmilez InfoTech Private Limited Full time

Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the support executive for voice process who has a major role in the organization for the growth of both employee and company.

**Roles** **&* **Responsibilities*
- Good communication skills in English Required.
- Listen to customers concerns, issues and questions.
- Resolve customers concerns and answer customers questions to your best ability
- Maintain a positive attitude and calmly respond to customers complaints.
- Strong multi-tasking skills.
- Must be flexible for night shift & rotational shift.
- Have daily interactions with customers and handle all issues from end to end via call.
- Go the extra mile to engage customers in solving issues and ensure satisfaction.
- Quickly and effectively build rapport with customers and resolve issues
- Managing customer expectations regarding estimated response times
- When required need to visit client and give the training of the software.
- Communication Proficiency - Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability.
- Make technical presentations and demonstrate how a product meets client needs.

**Experience** **Range** - 0 to 2 years

**Salary Range** - 10K to 14K

**Job Locations**:

- Nagpur

**Skills** **required** - Excellent English Verbal & Written Communication Skills

**Job Requisite-** BPO Experience.

**Job Requirement-**

Flexible to work in rotational shifts.
6 days working with 1 day rotational off

**Contact Person**:

- Janvi Bajoriya

**Contact Number/ID**:
**Address**:

- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- great nag road near ganeshpeth colony, Nagpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7420031478



  • Nagpur, Maharashtra, India FiatPayments pvt ltd Full time

    **Job Title: Customer Support Executive** **Overview**: As a Customer Support Executive, you will play a pivotal role in ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support across various communication channels. You will serve as the primary point of contact between the company and its customers,...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Nagpur, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** Designation: Customer Service Associate (Bengali Process) Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Bengali...


  • Nagpur, India Ciferon Full time

    **Job** **Description** **Job Title-Field Customer Support Executive** Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is support and services....


  • Nagpur, India Fotovilla Full time

    We are looking for an energetic Remote Customer support executive to help us to delight the customer by solving their queries at Fotovilla. **Qualifications and Skills**: - Brief knowledge of the field of E-Commerce. - Excellent communication skills. - Should know English & Hindi. - Self-starter, broad thinker, strategic planner, and methodical...


  • Nagpur, India Anacon Laboratories Pvt Ltd Full time

    **Client/Customer Support Executive** - With minimum 1 year experience - Good Verbal and written communication skills required - Taking follow up from clients & Customers - Explaining about testing parameters and criteria - Resolving customer complaints brought to attention - Qualification B.Sc / M.Sc [Preferred] **Job Types**: Full-time, Regular /...


  • Nagpur, India Leo Coders Pvt. Ltd Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...


  • Nagpur, India Altius Customer Services Pvt. Ltd. Full time

    **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - 6 months experience in BPO (mandatory) or in Sales & Pre-sales for 1 year Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹21,000 per month Number of Vacancy: 20 **Requirements**: - Should be ready to work for the Voice process - Must...


  • Nashik, Maharashtra, India Impact HR & KM Solutions Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...


  • Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time

    **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support


  • Mumbai, Maharashtra, India GM Infotech Full time

    **We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...

  • Customer Support Role

    4 weeks ago


    Nagpur, Maharashtra, India AnugrahHrservices Full time

    **Job Title**:Customer Support role** **experience : 1 - 3 years** **Salary : 4 - 5 lacs p.a** **Location**: Nagpur, Hexaware BPS **Job Type**: Full Time **Working Hours**: 9:30 am - 6:30 pm, Monday to Saturday **Interview Timings**: 11:00 am - 4:00 pm, Monday to Saturday **Roles and Responsibilities**: - Provide exceptional customer service and...


  • Nagpur, India Actics Technologies Pvt. Ltd. Full time

    **Designation: Customer Service Associate** **Process Type - Voice** **Experience - 6 months experience in BPO (mandatory)** Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in English and Bengali. - Clarity of speech...


  • Nagpur, India Thinkersteps Technologies Pvt Ltd Full time

    Job Role: - 1.Resolving customer complaints brought to your attention 2. Understanding the products and services provided by the company. 4. Resolving customer complaints and queries. 5. Providing detailed information to customers. 6. Offering exceptional customer service and satisfaction. 7. Following up with customers for any further information. 8....


  • Nagpur, India Sath Outsourcing Service pvt. Ltd. Full time

    Flipkart Voice process - Customer Support Associate (Attend Customer calls related to queries, requests, complaints ) Location: -Work from Home Qualification: -12 pass/Any graduates Fresher also can apply Language: - Excellant communication in English,Hindi **Salary**: - 18K CTC, on hand 14k-15k No leaves in first 90 days Have to keep camera on while...


  • Nagpur, India Day Care Surgery Services India Full time

    **Responsibilities**: 1. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. 2. Works to ensure all sales organization objectives are assigned in a timely fashion. 3. Good communication skill to talk to domestic and overseas patients. 5. Builds peer support...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    Hiring for customer support executive. Have to solve customer queries and handle the customer over calls and mails. Excellent communication skills Freshers are welcome with good communication skills. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: -...


  • Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full time

    Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...


  • Pune, Maharashtra, India sparefly Full time

    customer support cum sales executive Tamil and Malayalam language should be known Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...


  • Nagpur, India Actics Technologies Pvt. Ltd. Full time

    **Job description** **Designation: Customer Service Executive(International voice process)** **Process Type - Voice** **Experience - 6 months experience in BPO (mandatory)** Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command &...