Front Office Executive
3 months ago
Front Office Executive
**Locations**: Pune
**Experience Required**: 1-3 years in premium hotels or co-working companies.
**Budget**: Up to INR 3 - 3.60 LPA (Gross)
**Role Overview**:
As an Engagement Associate you will be the face of our brand, ensuring an exceptional experience for our clients and guests. Your role will involve managing daily operations at the front desk, handling guest relations, and performing administrative duties with a high level of professionalism.
**Responsibilities**:
- Daily Operations:_
- Maintain a high level of alertness and professionalism at the front counter, anticipating and responding to guests' and potential clients’ needs or queries.
- Handle all telephone calls in a professional and efficient manner, exuding a cheerful and clear tone.
- Manage the office unit & PABX system setup and handle requests for all clients.
- Organize postage and document courier services, manage mail, and handle incoming & outgoing deliveries.
- Coordinate conference room bookings, refreshments for meetings, and other special arrangements.
- Perform check-in & check-out processes for all clients.
- Handle all secretarial and administrative duties as requested by clients.
- Conduct up-selling and cross-selling to maximize revenue.
- Service Standards:_
- Ensure clients' requests and demands are met to the best of your professional ability, including handling inquiries, complaints, and feedback.
- Offer input on service standard improvements in liaison with the Centre-in-charge.
- Maintain the Centre’s service standards at all times.
- Internal Coordination:_
- Develop rapport and professional business relationships with colleagues and stakeholders.
- Support local Operations to maximize profitability, efficiency, and productivity.
**Key Performance Indicators (KPIs)**:
- Client satisfaction and ensuring a professional and friendly client meet-and-greet.
- Timely and professional handling of all incoming phone calls (within 3 rings).
- Prioritize client requests to ensure satisfaction and exceed expectations.
- Maintain premium service standards and proactively up-sell TEC services to maximize revenues and profitability.
**Job Requirements**:
- A minimum of two years’ experience in customer service and administration, preferably in a Hotel Front Desk/Club Floor environment.
- Customer-oriented with excellent interpersonal and communication skills, open to changes.
- A positive attitude and ability to work under pressure, handling multiple tasks.
- Fluency in English and another mainstream local language, depending on location.
- Good telephone manner and ability to perform secretarial tasks under deadlines.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to handle correspondences and inquiries efficiently.
- Willingness to work overtime occasionally.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you from Hospitality background ?
**Education**:
- Bachelor's (required)
**Experience**:
- Front desk: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Front Office Executive
6 months ago
Pune, Maharashtra, India Simplyfyd Solutions Full timeProfile : Front Office Executive Qualifications : Any type of graduation Location : FC Road. Gender : Female Experience : 1-2 years Fluency in English must Reasonable typing speed Proficiency with Word, XL, PPT. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...
-
Front Office Executive
7 months ago
Pune, Maharashtra, India Rao Hospital Full timeReputed Hospital in Pune hiring for Front Office Executive. - Qualification : Any Graduate/ Postgraduate. - Salary : Between Rs.18,000/- to Rs.22,000/-. (Subject to Qualification, Experience & current CTC). Notice Period : Immediate/ max 30 days. HR Team, 7972938380 Schedule: - Evening shift - Morning shift - Night shift Ability to commute/relocate: -...
-
Front Office Executive
6 months ago
Pune, Maharashtra, India Cushman & Wakefield Full time**Job Title** Front Office Executive **Job Description Summary** **Job Description
-
Executive- Front Office
2 weeks ago
Pune, Maharashtra, India Cushman & Wakefield Full time**Job Title** Executive - Front Office **Job Description Summary** INCO: “Cushman & Wakefield”
-
Front Office Executive
2 months ago
Pune, Maharashtra, India TELSTRA GLOBAL BUSINESS SERVICES Full time**Job Title: Front Office Executive** - **On-site job**_ - **Experience: 1 year at least in hospitality industry**_ - **Location: Yerawada, Balewadi and Kharadi**_ **Requirements**: - Proven experience in front desk for 1 year - Must have the knowledge of check-in and check-out - Aware of the proceedings for the room booking - Experienced with customer...
-
Front Office Executive
3 months ago
Pune, Maharashtra, India Lotus Hospital Full timeHiring front office executive at reputed multispeciality hospital in Pune. Experience : 1+ years relevant experience of reputed Hotel/ 80+ beded multispeciality hospital is required. Qualification : Any Undergraduate/ Graduate/ diploma in Aviation & Hospitality. Salary : Rs. 20,000/- to Rs.30,000/-. (Subject to Qualifications, Experience & Current...
-
Front Office Executive
7 days ago
Kalyani Nagar, Pune, Maharashtra, India Magnus Hotels & Serviced Apartments, Pune Full timeJob Description: Front Office Executive Position* Front Office Executive Location: Magnus NexStar Suites, Kalyani Nagar Pune Department: Front Office Reports To: Front Office Manager Job Summary: As a Front Office Executive, you will be the first point of contact for guests, providing exceptional service and ensuring a smooth check-in and check-out...
-
Front Office Executive
4 weeks ago
Kalyani Nagar, Pune, Maharashtra, India Skysoft Technologies Full timeWe have urgent Opening for Front Office Executive Min 4yrs experience in Admin and Front office Experience in Visa Processing, International Clients Pay: ₹400,000.00 - ₹800,000.00 per month Schedule: - Day shift **Experience**: - Front office: 4 years (required) - Admin: 4 years (required) - Visa Processing: 4 years (required) - Do you Work in...
-
Front Office Executive
2 months ago
Pune, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full timeFront Office Executive **Locations**: Pune **Experience Required**: 1-3 years in premium hotels or co-working companies. **Budget**: Up to INR 3 - 3.60 LPA (Gross) **Role Overview**: As an Engagement Associate you will be the face of our brand, ensuring an exceptional experience for our clients and guests. Your role will involve managing daily operations...
-
Front Office Executive
6 months ago
Pune, Maharashtra, India me-HR Full time**Company Name: One Suhana Pravin Masalewale, Pune** **Position: Front Office Executive ( Receptionist )** **Requirements**: - Proven work experience as a Receptionist, Front Office Representative, or similar role. - Proficiency in Microsoft Office Suite. - Hands-on experience with office equipment (e.g. fax machines and printers). - Professional attitude...
-
Front Office Executive
6 months ago
Pune, Maharashtra, India me-HR Full time**Company Name: One Suhana Pravin Masalewale, Pune** **Position: Front Office Executive ( Receptionist )** **Requirements**: - Proven work experience as a Receptionist, Front Office Representative, or similar role. - Proficiency in Microsoft Office Suite. - Hands-on experience with office equipment (e.g. fax machines and printers). - Professional attitude...
-
Front Office Executive
1 month ago
Pashan, Pune, Maharashtra, India Unique Properties Full time**Key Responsibilities**: **Front Desk Management**: - Greet and welcome clients, visitors, and vendors with a friendly and professional demeanor. - Answer and direct incoming calls to the appropriate department or personnel. - Maintain a neat and organized front desk area. - Ensure a pleasant and welcoming atmosphere in the reception area. **Visitor...
-
Front Office Executive
7 months ago
Pune, Maharashtra, India Expedite Informatics Full timeWe are hiring for Front Office Receptionist. Location: - Kalyani Nagar, Pune Experience: - 0 to 2 Years Responsibilities: - Facilities Management: Oversee day-to-day office operations, including maintenance, supplies, and vendor management. - Event Coordination: Plan and coordinate company events, meetings, and conferences to ensure smooth execution. -...
-
Front Office Executive
6 months ago
Pune, Maharashtra, India WIDE SOFTECH LTD Full timeFlexible Work Schedule. **Typical responsibilities of a front desk executive include**: greeting clients and setting a positive office atmosphere. answering the phone, taking messages and redirecting calls to respective offices. organising and maintaining files and records and updating them when necessary. **Job Types**: Part-time, Fresher,...
-
Front Office Executive
6 months ago
Pune, Maharashtra, India Expedite Informatics Full timeWe are hiring for Front Office Receptionist. Location: - Kalyani Nagar, Pune Experience: - 0 to 2 Years Responsibilities: - Facilities Management: Oversee day-to-day office operations, including maintenance, supplies, and vendor management. - Event Coordination: Plan and coordinate company events, meetings, and conferences to ensure smooth execution. -...
-
Front Office Executive
4 weeks ago
Pune, Maharashtra, India RADCLIFFE SCHOOL Full time**Job Overview**: We are seeking a dynamic and organized Front Office Executive to manage the daily operations of our school’s front office. This position requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. The Front Office Executive will serve as the first point of contact for visitors,...
-
Front Office Executive
2 months ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Front Office Executive Work Dynamics — (Pune / India) **What this job involves**: **Duties and responsibilities**: In this role, you’ll be playing very important role of front office executive. While managing this role you will have to handle all calls landing at Reception Desk, respond and...
-
Front Office Executive
6 months ago
Lonavala, Pune, Maharashtra, India Treasure Island Resorts Full time**Job Title: Front Office Executive**: Join our team as a Front Office Executive, where you'll play a vital role in forming the first impression of our visitors, clients, and employees. As the initial point of contact, your professionalism, customer service skills, and ability to coordinate activities are crucial to our operations. **Responsibilities and...
-
Front Office Executive
3 months ago
Pune, Maharashtra, India Expedite Informatics Full time**Job Title**: Front Office Admin **Experience**: 0 to 2 Years **Location**: Pune **Job Summary**: **Key Responsibilities**: - **Front Desk Management**: - Greet and welcome visitors and clients in a professional and friendly manner. - Answer, screen, and forward incoming phone calls. - Handle inquiries from visitors and clients, and provide basic...
-
Front Office Executive
1 month ago
Kalyani Nagar, Pune, Maharashtra, India Skysoft Technologies Full timeWe have Opening for Front Office Executive Min 4yrs experience in reception or Front office Location - Kalyani Nagar Pay: ₹26,000.00 - ₹45,000.00 per month Schedule: - Day shift **Experience**: - Front office: 4 years (required) - Front desk: 4 years (required) - Visa Processing: 4 years (required) Work Location: In person