Customer Support
7 months ago
Company : Infosys BPM
profile : Customer support Associate
Qualification : Graduation
Experience : 1 year
Location : Pune
**Responsibilities**:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Communication scale - **CEFR :C1, C2**:
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers' issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer's time
- Good time management, ensuring all contacts with customers add value
**Job Types**: Full-time, Regular / Permanent
**Salary**: Up to ₹600,000.00 per year
Schedule:
- Rotational shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service (preferred)
- total work (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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