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Salesforce Administrator

4 weeks ago

Remote, India PreScouter, Inc Full time

Are you ready to make an impact on the world?

**PreScouter** helps the world’s top companies answer their most burning questions: How can we create a zero calorie chocolate bar? Can we make tires magical by adding sensors within them? What new business opportunities will self-driving cars create? PreScouter connects companies to experts and researchers who have wrestled with these questions before.

Recognized by the Inc 5000 as a fast growing company, PreScouter is building a gig-economy platform that will help massively scale the current 12 year old business into one of the world’s most important companies. Join our team. Be part of the journey to making this happen.

PreScouter’s clients are the most important innovators in the world, ranging from Coca-Cola to Pfizer and Airbus. We are building the tools they use to move the world forward.

**Responsibilities**:

- Manage PreScouter’s instance of Salesforce, including modifying the data model configuration when needed, creating or updating objects, fields, page layouts, reports, dashboards, and integrating connectors with other APIs
- Through the Admin User profile, manage users, logins and passwords for staff
- Troubleshoot end user issues, including PreScouter team member and external user requests
- Work on support tickets when needed and deliver resolutions in a timely manner
- Analyze current organization needs, identify areas for automation or architecture changes in Salesforce and other APIs, and work with the PreScouter team to implement solutions
- Use Excel to manipulate and import/export large data sets
- Develop and implement standards, procedures, and tools that enable and encourage best practices and consistency in data.
- Provide training for PreScouter staff on using the Salesforce platform.
- Maintaining Google Apps Suite and similar licenses
- Backfilling data using Data Loader

**Skills & Knowledge**:

- Bachelor’s degree or commensurate experience
- 3+ years previous experience as either a Salesforce power user or a Salesforce administrator in implementing and configuring CRM infrastructure (Salesforce admin certification preferred)
- Experience with VisualFlow; ability to utilize flows and/or Process Builder
- Demonstrate an understanding of the capabilities and limitations of Salesforce and how that might impact the PreScouter use case
- Experience integrating third party APIs; experience with FormAssembly and third-party payment processors preferred
- Demonstrated success managing multiple concurrent projects
- Ability to maintain and protect confidentiality

**Who you are**:

- Excellent written & oral communication skills
- Multitasker who enjoys a fast-paced, high-intensity environment and can manage multiple priorities
- Self-starter who can operate with limited guidance

Schedule:

- Flexible shift
- Monday to Friday
- Night shift

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