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Salesforce Administrator

3 months ago

Remote, India Welcome Networks Full time

**Role Summary**

**Position**:Salesforce Administrator - Business Solutions Vertical

**Location**: Mohali, Punjab(working remotely in night shifts)

**Company Profile: Kinetic Wireless (DBA Skynet Wireless Inc)**

Kinetic Wireless (Subsidiary of Skynet wireless, Langley) is an authorized Rogers dealer in BC with 21 locations throughout the Lower Mainland. The ownership has been in the wireless industry for over 25 years and have been partnered exclusively with Rogers since 2010. We are proud to be a partner with Rogers to provide the latest in wireless internet services to keep you connected to what matters most in your life. Providing a superior customer experience is our number one goal. The Organisation is constantly growing and searching for the best and brightest talent to join our team

We are looking for a Salesforce Administrator who can support our business solutions team in managing customer/ prospect lifecycle on Salesforce in collaboration with Rogers Communication and B2B Account Executives as main stakeholders.

**Responsibilities**:

- Create client prospect account in Salesforce and upload client profile in the system.
- Creating opportunities in Salesforce on the product pitched and pricing quoted.
- Coordinating with Rogers Communication team and Account executives to gather required documentation for the sales closure.
- Parsing the credit information to the credit team of Rogers and seeking credit approvals.
- Creating specific discount cases and asking for necessary approvals from Deal Desk through Salesforce.
- Validating and gathering signatures in the Salesforce system
- RDD activation of the services
- Base management for existing client base through constant communication and service delivery
- Creating and sharing funnel reports on prospects/ pitching/ new activation and other life cycle related data.

**Requirements**:

- Previous experience of 3-4 years within wireless / telecom industry will be an asset.
- Atleast 2-3 years of prior Salesforce Administration experience
- Excellent reporting skills through MS- Office
- Must have proficiency in English language and second language speaking skills are an asset.
- Proven ability to solve problems and detail orientation.
- Demonstrates Professionalism and Integrity

Application Deadline: 30/11/2023
Expected Start Date: 15/02/2024

**Salary**: ₹1,000,000.00 - ₹1,200,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- Night shift

**Experience**:

- total work: 3 years (preferred)

Work Location: Remote