IT Helpdesk 2-4 Years Chennai

1 week ago


Chennai, India Orcapod Full time

Dear Jobseeker,

Greetings from Orcapod Consulting Services Pvt ltd

Hope you are doing well.

Kindly find the JD for IT Helpdesk for your reference.

Role SPE IT Help desk

Process
- **Voice process**

Experience
- 2- 4years

**Shift Timing
- 24x7 process**

Location
- Chennai

**Weekly off Rotational**

**Notice Period Immediate joiner**

Skill Set:

- 2+ years of experience working in an inbound technical customer support environment for **International voice**, including experience working directly with product and/or engineering teams.
- Knowledge of **Remedy System, JIRA or** equivalent incident and projects management software for creating/filtering tickets and managing user inquiries.
- Demonstrate ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer.
- Excellent writing and editing skills, and experience of presenting complex technical information in an easily comprehensible way for non-specialist readers.
- Should possess excellent customer service skills
- Ability to work in a demand-driven environment, motivated by a willingness to respond rapidly and effectively to the needs, prioritizing and managing multiple requests from different teams.
- ** Fluency in English is must**.
- Excellent written and verbal communication abilities and high emotional intelligence including active listening, and effective response skills.
- Familiarity with reporting and analysis, especially MS Excel and Tableau.
- Meticulous attention to detail and a commitment to quality.

Willing to work in **24/7 environment with rotational week offsRoles and Responsibilities**

Total Experience

Relevant Experience

Current Location

Current Organization

Current CTC

Expected CTC

Notice Period /Joining Time

ALTERNATE EMAIL-ID

Looking forward for your positive response.

Kindly connect for any further query, would be delighted to help you.

Thanks and regards,

Neha Srivastava, Associate-People Success

+91-XXXXXXXXXX

Orcapod consulting services Pvt.LTD.
- Role:
Customer Success Associate
- Salary:
2,00,000 - 3,50,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, Service & Operations
- Role Category:
Customer Success
- Employment Type:
Full Time, Permanent
- Key Skills

it helpdesk

voice process

Remedy System

customer service

JIRA

Customer Handling

Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
Any Graduate

**Company Profile**:

- Orcapod Consulting Services



  • Chennai, Tamil Nadu, India Excelencia Full time

    **Role**: IT Helpdesk **Location**: Chennai, Tamil Nadu **Experience**: 2 to 4 years **Employment Type**: Full-time **Shift**: Night Shift (US Shift) **Mode**: WFO **Job Summary**: **Key Responsibilities**: - Provide technical support for both hardware and software, including installation, configuration, and troubleshooting. - Utilize **ServiceNow** for...


  • Chennai, India Mangalam Placement Full time

    **Company**: Kanakkupillai **Location** Chennai **Experience** 6-8 Years **Key Skills** Trainer, Company Secretary, Compliance, accounting, ROC, Legal **Position: Company Secretary** **Qualification: CS** **Experience: 4 to 9 years** **Location: Chennai** **Job description** - 1. ROC Compliances all secretarial compliances including preparation of...


  • Pallavaram, Chennai, Tamil Nadu, India UPSPL Integrated Services Full time

    Position - **Helpdesk / Front Office Executive** **(Immediate joiners only please apply)** Site - Residential apartment Location - Pallavaram (Chennai) near Vels University Qualification - Graduate Experience - 2+ years Salary - 15000 take home per month Benefits - Permanent employment with benefits such as PF, ESI and annual increment / promotion /...

  • Sds/2 Checker

    1 week ago


    Chennai, India Ovation Services Private Ltd Full time

    **Hiring for SDS/2 Checker** **Job Location: Chennai** **Experience Required: 6 to 9 Years** - AISC Project experience for minimum 5 years - Checking experience for minimum 4 years - Should be strong in AISC, OSHA codes and standards - Good Communication skill **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹1,000,000.00 per...

  • Executive - Helpdesk

    7 months ago


    Velachery, Chennai, Tamil Nadu, India Quess Corp Limited Full time

    We are hiring for Executive - Helpdesk ( Hitachi ) **Role** - Customer Services Executive ( Hindi Speaking, Any Graduate ) Helpdesk Co-ordinator ( Hindi Speaking, Any Graduate ) Team Leader - Helpdesk ( Hindi Speaking, Any Graduate ) Assistant Manager - Helpdesk ( 5 Years’ Experience in Helpdesk Operation, Team Handling Experience Hindi Speaking, Any...


  • Velachery, Chennai, Tamil Nadu, India SYNERGYREVO GLOBAL BUSINESS SERVICE PVT LTD Full time

    **IT Helpdesk Coordinator** Education : Diploma/Any Graduate Voice Process Good Communication Skills Languages Known: English & Tamil Work Location : Velachery Salary Net Rs. 10,000 to Rs. 15,000/- pm No Of Positions: 5 Walkin: SynergyRevo Global Business Service Pvt Ltd. No.6, 3rd Main Road, Venkateswara Nagar, Velachery Land Mark : Near 100 ft...

  • Telegu Telecaller

    4 days ago


    Chennai, India Xindo Window Full time

    Greetings for the day from **Xindo Window Pvt Ltd !!!** - Must be familiar with **Telugu language**: - Immediate joiners preferable Do not hesitate to reach us at **9/3/4/2/9/1/2/4/4/8** to schedule an interview with us. **About Us**: We are a manufacturer and marketer of **uPVC Doors, Windows, and modular furniture (both residential and commercial),** we...

  • Vmc Operator

    3 days ago


    Chennai, India SG ENGINEERING WORKS Full time

    Skilled VMC operator required for Tool Room **Salary**: ₹12,000.00 - ₹23,000.00 per month Schedule: - Rotational shift Supplemental Pay: - Yearly bonus Ability to commute/relocate: - Kundrathur, Chennai - 600100, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 2 years...


  • Chennai, India Mizuho Full time

    Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s...


  • Chennai, India Riverforest Connections Full time

    **Client Support** on queries related to payment, travel, requesting and paying for goods and services, payroll, accounts receivable, tax, country office accounting and vendor master records, help desk **Documentation **for the Accounting Business Services website and communication to RM family, transaction specialists (TSps) and task team leaders...


  • Oragadam, Chennai, Tamil Nadu, India Lexicon International HRMS Full time

    MNC Admin helpdesk executive Salary 35k Female only General shift (9 to 6) Monday to Friday only Immediate joiner Min admin knowledge must.. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up to ₹35,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Life insurance - Paid sick time - Provident Fund Day...


  • Chennai, India Skylark Information Technologies Pvt Ltd Full time

    **Description**: Skylark Information Technologies Private Limited is established in 1993, Skylark is one of the leading award-winning System Integrated (SI) Company in India. By leveraging 26 years of experience in IT Services and strong experience in Digital Technology Solutions, thereby partnering with leading technology OEM's, Skylark offers Hybrid IT,...


  • Chennai, Tamil Nadu, India Fourth Dimension Technologies Full time

    Prepare daily attendance for all site and mail to corporate office. - Prepare DCR (Daily Call Report) for all site and mail to corporate office. - Engineer shift roster has to make based on call / project requirement and engineer training. - Assign floor to engineers. - Assign, Monitor and complete H/W call tickets, mail tickets and oral requests. - Verify...


  • Chennai, India Ford Motor Company Full time

    Lead the development and implementation of PS&L Centralised Helpdesk for Distributors. - Provide input and support the development of the PS&L Centralised Helpdesk with Markets where synergies exist and business case supports. - Lead the roll out of PS&L Centralised Helpdesk function with Distributors and Market NSC which may include the integration /...

  • Helpdesk Executive

    7 months ago


    Perambur, Chennai, Tamil Nadu, India SPR Constructions Pvt Ltd Full time

    Facilities Management Helpdesk software contains all the tools and features essential to support the safety, functionality, and sustainability of your infrastructure, building, and real estate. Other facilities management advantages of using an adequate FM solution are lease administration, lease management, project management, project planning, and...


  • Chennai, Tamil Nadu, India Capgemini Full time

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...


  • Thiruvanmiyur, Chennai, Tamil Nadu, India Accelerated Development Machines Pvt Ltd , Chennai Full time

    Sales and Marketing Executive (MBA Freshers Welcome) **Location**: Thiruvanmiyur, Chennai. **Experience**: 0-2 Years **Education Qualification**: MBA | Pay: ₹20,000.00 - ₹22,000.00 per month **Experience**: - total work: 1 year (preferred) - Sales: 1 year (preferred) Work Location: In person

  • IT Helpdesk Technician

    7 months ago


    Chennai, Tamil Nadu, India SAGCLAY Full time

    IT Helpdesk Exp - 4 to 6 yrs We are looking for a qualified IT Technician who will install and maintain computer systems and networks aiming for the highest user satisfaction. We are looking for someone who is comfortable and confident in their technical knowledge and not afraid to admit what they don't know. Getting the problem solved with the help of...


  • Chennai, Tamil Nadu, India Mizuho Full time

    Mizuho Global Services Pvt Ltd, a subsidiary of one of Japan's largest banks, Mizuho Bank Ltd, is seeking a skilled professional to fill the role of Global Helpdesk Operation. Located in Chennai, India, our company is dedicated to providing exceptional customer service and support for our global clients.The ideal candidate will have excellent communication...


  • chennai, India Mizuho Full time

    Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s...