Customer Support Executive
2 weeks ago
**Job Summary**:
- Customer / Client Support
- Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.
- Building business relationships with current and potential clients.
- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs).
- Collaborating with sales and leadership to secure, retain, and grow accounts.
- Knowledgeable of technology and data
**Primary Responsibilities**
- Leading client calls
- Proposal building and Quotes
- Strategic ideation
- Secondary support for management
- Build long-term relationships with new and existing clients
- Develop a growth strategy focused both on financial gain and client satisfaction
- Conduct research to identify new markets and client needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Maintain daily tracker for every call / task and present it when required.
- Excellent English written & verbal communication must.
**Key skills**:
Cold Calling, Product Demos, Communications, Maintaining PR, Presentation Skills
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
All employees are required to wear a mask, common surfaces are sanitized regularly & all vaccination requirements are followed.
Ability to commute/relocate:
- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
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