Customer Support Executive

2 weeks ago


HSR Layout Bengaluru Karnataka, India Vume Interactive Full time

**Job Summary**:

- Customer / Client Support
- Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.
- Building business relationships with current and potential clients.
- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs).
- Collaborating with sales and leadership to secure, retain, and grow accounts.
- Knowledgeable of technology and data

**Primary Responsibilities**
- Leading client calls
- Proposal building and Quotes
- Strategic ideation
- Secondary support for management
- Build long-term relationships with new and existing clients
- Develop a growth strategy focused both on financial gain and client satisfaction
- Conduct research to identify new markets and client needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Maintain daily tracker for every call / task and present it when required.
- Excellent English written & verbal communication must.

**Key skills**:
Cold Calling, Product Demos, Communications, Maintaining PR, Presentation Skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All employees are required to wear a mask, common surfaces are sanitized regularly & all vaccination requirements are followed.

Ability to commute/relocate:

- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)



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