Chat Support Executive

1 month ago


HSR Layout Bengaluru Karnataka, India Valueleaf Services Full time

**Languages
- English & Hindi**

**Job Overview**:As a Chat Support Executive, you will be responsible for delivering outstanding customer service through online chat channels. Your primary goal will be to assist customers with product inquiries, troubleshooting, and general support. The role requires excellent communication skills, a customer-centric mindset, and the ability to work collaboratively with other teams.

**Responsibilities**:
1)Provide timely and accurate responses to customer inquiries via chat.

2)Address customer concerns, resolve issues, and ensure a positive customer experience.

3)Demonstrate a strong understanding of our products/services to effectively assist customers.

4)Collaborate with other teams to escalate and resolve complex issues.

5)Document and track customer interactions in the system.

6)Stay informed about product updates and changes to provide accurate information to customers.

7)Identify opportunities for process improvements and contribute to enhancing the customer support workflow.

**Qualifications**:

- Minimum of 1 year of experience in a similar chat support role.
- Strong written communication skills with a keen attention to detail.
- Familiarity with customer support software and chat platforms.
- Ability to multitask and prioritize in a fast-paced environment.
- Problem-solving skills and the ability to think critically under pressure.
- Customer-focused attitude with a commitment to providing excellent service.
- Proven ability to work effectively in a team.

**Education**:
Bachelor's degree or equivalent experience in a relevant field.

**Salary**: ₹300,000.00 - ₹350,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- HSR Layout, Bengaluru, Karnataka (required)

Work Location: In person



  • Bengaluru, India Orange Health Labs Full time

    **Be a part of a growing organization at Orange Health Labs. We are Hiring!** **Job role**:Chat Support Executive** **Location: Bangalore** **Hindi & English is mandatory** **Few details about the job**: The office is located in Bangalore (Koramangala) Work from office only Walk-In interview - Only 1 round Rotational shifts - (6:30 AM to 2:30PM) (3:00...


  • Bengaluru, India Get At E Commerce Full time

    **Job Overview**: We are seeking a dedicated and empathetic Chat Support Representative to join our customer support team. In this role, you will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience through online chat interactions. If you are a skilled communicator with a passion for...


  • Bengaluru, India Advanced eCommerce Full time

    **Job Overview**: We are seeking a dedicated and empathetic Chat Support Representative to join our customer support team. In this role, you will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience through online chat interactions. If you are a skilled communicator with a passion for...


  • Marathahalli, Bengaluru, Karnataka, India Glorious Hr Services pvt ltd Full time

    #UrgentHiring! Hiring! Hiring! Position: customer service support L1 Location: bangalore Qualification: Graduates Language known: fluent english written Good salary package...!!! Skills required: Passionate & Responsible. excellent accent &communication skill References are highly appreciated!!!! **Job Types**: Full-time, Permanent **Salary**:...


  • Bengaluru, Karnataka, India Glorious HR Services Pvt. Ltd Full time

    We are hiring We are looking for immediate joiners Process: - chat process Experience: - 1 year BPO experience mandate Qualification: - Only graduates can apply work mode: - work from office Contact number: - 8074302903/9505872356 Pay: ₹23,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Customer Chat Support

    4 weeks ago


    Bengaluru, India CapFront Technologies Pvt Ltd Full time

    **Customer Chat Support Executive**: - Responding to Inbound chats - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Key Requirements**: - Any Degree - Excellent communication skills - Fluency in...


  • Vasanth Nagar, Bengaluru, Karnataka, India Attica Gold Company Full time

    **About Attica Gold Company**: Attica Gold Company is a leading gold buying company, renowned for its transparent, fair, and reliable gold buying services. We pride ourselves on providing exceptional customer service and creating a trustworthy environment for our customers. **Key Responsibilities**: - Respond promptly and professionally to customer...


  • Bengaluru, India Accentrix Solutions Full time

    International Chat Support Graduation: Mandatory Shifts: Rotational 5 days working and 2 days rotational off Location: Electronic City, Bangalore **Salary**: 4 - 5.5 LPA Cab Facilities available both side L2 - 4 lpa and L3 - upto 5.5 lpa International chat experience Graduation is mandatory 2 Rounds - CRT & OPS Must be fluent in English. Should...

  • Customer Support

    1 month ago


    Bengaluru, Karnataka, India Ditinus Technology Full time

    **We are hiring with our Client for BPO sector.** **Position**:Customer Support ( Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working) Rotational weak off **Salary**:18,000 to 25,000 Immediate Joiner. Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident...


  • Bengaluru, India Rapid Works HR Services Full time

    **Openings For Chat Support** - Excellent Communication - International Process (US ) - Graduates with Freshers can apply - For Experience, need to have experience in customer Support - Cab Provided / Rotational Shifts - Location: Whitefield - Salary From 19,000 to 25,000 **Contact Details**: - Whatsapp/ Phone no: 8553300734 (Hadi) **Job Types**:...

  • Accounting Internship

    3 weeks ago


    Bengaluru, Karnataka, India Bow Chat Full time

    About the internship:As an accounting intern at Bow Chat Company, you will have the exciting opportunity to get hands-on experience in the world of accounting while contributing to a fast-growing and innovative organization. Your role will be vital in helping us maintain accurate financial records and make informed business decisions. Selected intern's...

  • Customer Support

    4 days ago


    Bengaluru, India Ditinus™ Technology Private Ltd. Full time

    We are hiring with our Client for BPO sector.Position: Customer Support (Chat Support)Location: Marathahalli, BangaloreExperience: 1 Year min exp in BPO (Voice / Email/ Chat/sales/collections etc)Qualification: Any GraduateShift: Day shift (6 day working) Rotational weak offSalary: 19,000 to 25,000# Immediate Joiner,Roles and ResponsibilitiesEngage with...

  • Customer Support

    4 weeks ago


    Bengaluru, Karnataka, India Ditinus Technology Full time

    We are hiring with our Client for BPO sector. **Position**:Customer Support(Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working)Rotational weak off **Salary**:19,000 to 25,000 **Typing Speed**: 30WPM 90 Accuracy **Salary**: ₹19,000.00 - ₹25,000.00 per month **Benefits**: -...

  • Live Chat Agent

    4 weeks ago


    Marathahalli, Bengaluru, Karnataka, India Glorious Hr Services pvt ltd Full time

    hello we are hiring for chat support expperienced canidates Position: bpo chat executive Location: bangalore Qualification: Graduates Experince: min 1+ yr experienced in bpo non voice/chat process Language known: excellent communication in written and verbal english good typing speed Good salary package...!!! Skills required: Passionate &...


  • Bengaluru, India ZenOnco.io Full time

    Chatting with cancer patients, providing solutions to their problems, and connecting them with relevant cancer experts, as required - Must understand English and Hindi - Office in HSR Layout **Salary**: ₹300,000.00 - ₹500,000.00 per year Schedule: - Day shift **Speak with the employer** +91 8904088058


  • Bengaluru, India Accentrix solution Full time

    company : Mphasis job role : chat process qualification : graduations and under graduations experience : Fresher salary : 18k per month location : bag mane tech park Mahadevapura. Bangalore **Job Types**: Full-time, Fresher **Salary**: From ₹20,000.00 per month Schedule: - Day shift - Morning shift - Night shift - Rotational shift Ability to...

  • Customer Support

    4 weeks ago


    Bengaluru, India 2coms Full time

    Mass hiring is there in Bangalore Whitefield Location **Work From Office** Work Location: Bangalore Whitefield **Both Side CAB** Chat Process UnderGraduate/Graduate with minimum 1 Year International BPO(Voice/Non Voice/Chat) Exp Technical Chat Process Salary Upto (26 Take Home 32 CTC) Non Technical Chat Process Upto(25 Take Home, 31 CTC) US Night...


  • HSR Layout, Bengaluru, Karnataka, India Mervice Infotech Pvt Ltd Full time

    Custom Support Executive. Outbound. Health Care product. Shift : 10 to 7 Language : Hindi & English **Job Types**: Full-time, Regular / Permanent **Salary**: ₹17,500.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance...


  • Hoodi, Bengaluru, Karnataka, India Fabzen Technologies Pvt. Ltd. Full time

    We are looking for a dynamic and energetic individual to fulfil the role of customer support executive. The responsibilities of this role include communicating with players via chat, resolving their issues, documenting and reporting such issues. Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: - Rotational shift COVID-19 considerations: All...


  • Bengaluru, Karnataka, India Ditinus Technology Full time

    **We are hiring with our Client for BPO sector.** **Position**:International Chat Support **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:US Shift, 5 day working & 2 rotational week off **Salary**:26,000 + 35,000 CTC Immediate Joiner. Pay: ₹26,000.00 - ₹35,000.00 per day **Benefits**: - Provident Fund Schedule: -...