Restaurant Captain

3 weeks ago


Varanasi Uttar Pradesh, India Dhanyavad Foods Full time

**Responsibilities**:
*
- **Guest Relations**:

- Greet and welcome guests warmly as they arrive.
- Escort guests to their tables and ensure their comfort.
- Respond promptly and courteously to guest inquiries and requests.
- **Service Excellence**:

- Oversee the service staff to ensure prompt and efficient service.
- Maintain a high level of professionalism and hospitality at all times.
- Anticipate guest needs and proactively address any issues or concerns.
- **Team Leadership**:

- Provide guidance, training, and support to service staff.
- Lead by example, demonstrating exemplary service and professionalism.
- Foster a positive and collaborative work environment.
- **Order Management**:

- Coordinate with the kitchen and bar staff to ensure timely and accurate delivery of orders.
- Monitor and manage table rotations to optimize seating capacity and guest flow.
- Handle special requests and dietary restrictions with care and attention.
- **Quality Control**:

- Conduct regular inspections of tables, settings, and overall restaurant cleanliness.
- Ensure adherence to food safety and hygiene standards.
- Address any issues or discrepancies promptly and effectively.
- **Sales and Upselling**:

- Promote menu items, specials, and promotions to guests.
- Recommend wine pairings and additional menu items to enhance the dining experience.
- Maximize sales opportunities while maintaining integrity and transparency.

**Requirements**:

- Proven experience as a Restaurant Captain or similar role in a high-volume restaurant environment.
- Exceptional customer service skills with a focus on exceeding guest expectations.
- Strong leadership abilities with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to multitask and prioritize tasks effectively.
- Knowledge of food and beverage service techniques, wine, and cocktail preparation.
- Flexible schedule, including evenings, weekends, and holidays.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Varanasi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

Expected Start Date: 10/03/2024


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