Officer - Ao&cs in The Role of Customer Service

2 months ago


Ahmedabad Gujarat, India InterGlobe Aviation (IndiGo) Full time

**Job Posting Start Date**:31 Jan 2024

**Location**: Ahmedabad, GJ, IN

**Company**:InterGlobe Aviation Ltd

**JOB DESCRIPTION**

**Officer - AO&CS in the role of Customer Service**

**(OUText - Customer Service)**

**Job purpose**:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

**Key responsibilities and accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.

**Reservations & ticketing**:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

**Departures**
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

**Arrivals**
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

**Post flight departure**
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

**“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”



  • Ahmedabad, Gujarat, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:13 Mar 2024 **Location**: Ahmedabad, GJ, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Officer - AO&CS in the role of Customer Service** **(OUText - Customer Service)** **Job purpose**: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable...

  • Officer - Ao&cs

    1 week ago


    Ahmedabad, Gujarat, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:10 May 2024 **Location**: Ahmedabad, GJ, IN Indore, MP, IN Jodhpur, RJ, IN Nagpur, MH, IN Nasik, MH, IN Pune, MH, IN Surat, GJ, IN Udaipur, RJ, IN **Company**:InterGlobe Aviation Ltd **Officer - AO&CS in the role of Cabin Appearance** **(OUText - Cabin Appearance)** - The position is responsible for cabin grooming of the base...


  • Ahmedabad, Gujarat, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:13 Mar 2024 **Location**: Ahmedabad, GJ, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Officer - Security - AO&CS** **(OUText - Security)** **Primary Responsibility**: You will be responsible for implementation of security policy and procedures laid down by the Company. **Mission**: To secure - Safe...


  • Ahmedabad, Gujarat, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:6 Feb 2024 **Location**: Ahmedabad, GJ, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Officer - AO&CS in the role of Ramp** **(OUText - Ramp)** **Responsibilities**: - Confirm the ETA of the flight from OCC or System (Navitaire). - Take the bay no. from Apron and convey it to all the stations on R.T. - Ensure...


  • Ahmedabad, Gujarat, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:6 Feb 2024 **Location**: Ahmedabad, GJ, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Officer - Security - AO&CS** **(OUText - Security)** **Primary Responsibility**: You will be responsible for implementation of security policy and procedures laid down by the Company. **Mission**: To secure - Safe operation -...


  • Ahmedabad, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:10 Nov 2023 **Location**: Ahmedabad, GJ, IN Aurangabad, MH, IN Bhuj, GJ, IN Diu, DD, IN Gondia, MH, IN Indore, MP, IN Jaipur, RJ, IN Jaisalmer, RJ, IN Jodhpur, RJ, IN Kishangarh, RJ, IN Kolhapur, MH, IN Nagpur, MH, IN Nasik, MH, IN Pune, MH, IN Rajkot, GJ, IN Shirdi, MH, IN Surat, GJ, IN Udaipur, RJ, IN Vadodara, GJ,...


  • Ahmedabad, Gujarat, India Equirus Full time

    **We are looking for**: - Someone who is detail oriented, motivated individual who should be able to multitask in a fast-paced environment. - Someone who is able to communicate well at all levels and directly engage with Board of Directors and Managing Director on all compliance related aspects. - Should have good drafting and communication skills. **Role...


  • Ahmedabad, India CS Full time

    Customer service representative for global CX technology and services company location - Ahmedabad US shift good communication skills required **Job Type**: Regular / Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Shift: - Rotational shift - US shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate...


  • Ahmedabad, India CS Full time

    Customer service representative for global CX technology and services company location - Ahmedabad remote, 3months onsite training good communication skills required **Job Type**: Regular / Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Shift: - Rotational shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning...

  • Gse Services

    1 month ago


    Ahmedabad, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:20 Nov 2023 **Location**: Ahmedabad, GJ, IN Aurangabad, MH, IN Bhuj, GJ, IN Diu, DD, IN Gondia, MH, IN Indore, MP, IN Jaipur, RJ, IN Jaisalmer, RJ, IN Jodhpur, RJ, IN Kishangarh, RJ, IN Kolhapur, MH, IN Nagpur, MH, IN Nasik, MH, IN Pune, MH, IN Rajkot, GJ, IN Shirdi, MH, IN Surat, GJ, IN Udaipur, RJ, IN Vadodara, GJ,...

  • Officer - Security

    2 months ago


    Surat, Gujarat, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:29 Mar 2024 **Location**: Surat, GJ, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Officer - Security - AO&CS** **Primary Responsibility**: You will be responsible for implementation of security policy and procedures laid down by the Company. **Mission**: To secure - Safe operation - Punctuality - Customer...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    **About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined...

  • Graphic Designer

    2 months ago


    Ahmedabad, India The Amp Media Full time

    Do you have a flair for design and a keen eye for detail? The Amp Media is recruiting **Graphic Designers** with more than 2 years of experience. **Required skills**: - Proficiency in Adobe Photoshop, Illustrator, and other graphic design software - Experience in designing logos, flyers, brochures, posters, banners, social media graphics, and other...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    About the role As a Customer Services Officer based in Ahmedabad India, you will be responsible for all service delivery aspects of the Contact Centre. Manage service quality and service levels and revenue generation through teams in accordance with defined targets. Implement policies and processes designed to continuously improve operational performance....

  • Compliance Officer

    2 weeks ago


    Ahmedabad, Gujarat, India The TruMinds Full time

    **Job Title**: Compliance Officer **Location**: Ahmedabad, Gujarat **Salary**: Up to 35k per month **Work Experience**: Minimum 1 year **Key Responsibility**: - Ensuring adherence to regulatory requirements set forth by **NSE and BSE.**: - Conducting **regular audits and reviews **to identify compliance issues. - Developing and implementing compliance...

  • Cs Executive

    2 days ago


    Vastrapur, Ahmedabad, Gujarat, India Back2Basics Full time

    Roles and responsibilities: Guide on legal matters specific to the business's needs.Review contracts, offer legal opinions, negotiate on the business's behalf,Stay updated on relevant laws, regulations, subsidies and policies by the governmentAdvise on a range of issues, including contracts, corporate governance, intellectual property, and legal...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...

  • Cs Compliance Officer

    2 months ago


    Ahmedabad, India WorkQuest Full time

    Report to the chairman and often liaise with board members - Follow up on actions of meetings and preparing of minutes of company house. - Maintenance of all secretarial records. - Contribute to meeting discussions as and when required, and advise members of the legal, governance, accounting and tax departments of the implications of proposed policies -...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...


  • Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

    **Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...