Admission Sales

1 month ago


Gurgaon, India Covi-Sense Full time

KEY ACCOUNTABILITIES
- Take incoming calls using Footprints systems and answer all the concerns of

parents. Create and communicate effectively value propositions for Footprints.
- Make telephone calls to the leads assigned by the system.
- Pre-qualify the leads by asking questions about their location, profiles, interests etc.
- Present information to the lead about the Footprints and Capture and Document

information on the leads obtained through the telecalls in the system
- Schedule and make follow-up calls to assess the level of interest of the prospect and

remind them to visit centers for admissions
- Do the follow-up calls for admissions once the prospect has visited the center
- Timely response to all incoming calls and WhatsApp messages
- Completing follow-ups on a daily basis as per business requirements and defined

workflows
- KEY PERFORMANCE METRICS
- Lead Conversion Rates: Visits arranged & Admissions done
- Meeting standard calling SLAs (Calling Hours, Dial Time) and Targets SLA
- Audits reports without any non-compliance

EXPERIENCE: 2-3 Years
TIMING & LOCATION: Monday - Friday(9 Hours Shift), and Saturday(6 hrs shift) Gurgaon
KNOWLEDGE/SKILLS/ABILITIES
- Good computer skills.
- Good English Verbal communication skills

**Job Type**: Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Day range:

- Weekend availability

Shift:

- Fixed shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 9398327524



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