Customer Support Executive
3 weeks ago
**Key Responsibilities: -**
- Answer incoming phone calls and provide exceptional customer service
- Schedule patient appointments efficiently and accurately
- Collect and process payments from patients
- Coordinate with doctors to manage patient care and appointments
- Collaborate with team members to ensure smooth office operations
**Qualifications: -**
- Minimum 1 year of experience in a multi-provider medical practice (mental health experience is a plus)
- Strong knowledge of medical insurance and billing procedures
- Excellent verbal and written communication skills
- High attention to detail and strong organizational skills
- Fun-loving personality with the ability to work well in a team-oriented environment
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
**Experience**:
- multi-provider medical practice: 1 year (required)
Work Location: In person
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