Client Relationship Executive
5 months ago
Job
**Responsibilities**:
- Act as the main point of contact for clients and build strong relationships with them.
- Respond to client inquiries, issues, and feedback in a timely and professional manner.
- Provide accurate product or service information to clients.
- Work collaboratively with other departments to address client needs and concerns.
- Assist in resolving any problems or conflicts that may arise with clients.
- Identify new business opportunities and upsell products or services to existing clients.
- Analyze client data and reports to improve customer satisfaction and retention.
- Develop and implement strategies to improve client experience and loyalty.
- Attend client meetings, conferences or events to represent the company and strengthen relationships.
- Ensure compliance with company policies and procedures while maintaining confidentiality of client information.
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9600065009
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