IT Service Desk
2 weeks ago
3+ years of previous IT Service Desk experience. Call handling experience is mandatory
1st and 2nd line Support-troubleshooting of IT-related problems with software and Hardware, Windows, Laptops, PCs, and Printers
Troubleshoot basic network issues
Basic knowledge of office 365.
Basic knowledge of Active directory
Knowledge of Citrix is an additional advantage
Patch management(Deploying patches on Desktops & Servers)
Backup Management
Ability/flexibility for after-hours work and escalations in support of our 24x7xAlways operation.
Excellent communication skills, Detail Orientated, Delivery Excellence, Client Intimacy, Incident Management, and Knowledge of the ITIL framework are preferred.
-
Supervisor Service Desk
1 month ago
Hyderabad, Telangana, India Diebold Nixdorf Full timeProvides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN products...
-
Front Desk Receptionist
4 weeks ago
Madhapur, Hyderabad, Telangana, India Yanala Media Full timeResponsibilites: - Having good communication skills in English, Telugu and Hindi Customer Handling and Pleasant Speech and attire - Taking care of Front office with a Service Nature. - Handle outbound calls and/or receive inbound calls regarding consumer requirements Make use of problem-solving/decision-making skills to achieve the highest level of customer...
-
Service Desk Technician L1
4 days ago
Hyderabad, Telangana, India Milestone Technologies, Inc. Full time**Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...
-
Service Desk Technician
1 week ago
Hyderabad, Telangana, India Cubic Corporation Full timeBusiness Unit: Cubic Transportation Systems Company Details: Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the...
-
Process Associate
5 days ago
Hyderabad, Telangana, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Service Desk Analyst
3 weeks ago
Hyderabad, India Wipro Full timeRole PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...
-
Process Associate
1 week ago
Hyderabad, Telangana, India Genpact Full time**_With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Quality Coach
1 month ago
Hyderabad, India Unisys Full time**We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...
-
Supervisor Service Desk
1 month ago
hyderabad, India Diebold Nixdorf Full timeProvides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN products...
-
Supervisor Service Desk
1 week ago
Hyderabad, India Diebold Nixdorf Full timeProvides leadership and oversight to the Level 2 Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN...
-
Supervisor Service Desk
7 days ago
hyderabad, India Diebold Nixdorf Full timeProvides leadership and oversight to the Level 2 Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN...
-
hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Technical Associate – Service Desk
2 weeks ago
hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Technical Associate – Service Desk
3 days ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
-
Technical Associate – Service Desk
4 weeks ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
IT Service Desk Engineer
3 weeks ago
Hyderabad, India ProArch Full timeWe are looking for an IT Service Desk Engineer to join our team and provide excellent technical support to our internal and external customers. You will be responsible for resolving a variety of IT issues, ranging from hardware and software problems, network and security issues, cloud and backup solutions, and user support and training. You will also be...
-
IT Service Desk Engineer
1 month ago
Hyderabad, India ProArch Full timeWe are looking for an IT Service Desk Engineer to join our team and provide excellent technical support to our internal and external customers. You will be responsible for resolving a variety of IT issues, ranging from hardware and software problems, network and security issues, cloud and backup solutions, and user support and training. You will also be...
-
IT Service Desk Engineer
1 month ago
hyderabad, India ProArch Full timeWe are looking for an IT Service Desk Engineer to join our team and provide excellent technical support to our internal and external customers. You will be responsible for resolving a variety of IT issues, ranging from hardware and software problems, network and security issues, cloud and backup solutions, and user support and training. You will also be...
-
Retail Service Desk Senior Manager
1 month ago
Hyderabad, India Ivy comptech Full timeAbout The Role Job title: Retail Service Desk Senior Manager Location: Hyderabad, India Function: Operations Reports to: Head of Retail Support No. of direct reports: 4 No. of non-direct reports: 28 Budgetary responsibility: NGR/P&L: Purpose of role We’re Entain. Powered by our very own technology and building products...