Virtual Telemedicine Assistant Remote

6 days ago

Delhi, India Nao Medical Full time

**Schedule**: 30 - 40 hours a week, Eastern Time

**Benefits**:Remote, Paid time-off, Weekends off

Nao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person visits, virtual appointments, and home visits. As an organization grounded in respect, clarity, and thoughtfulness, we place the utmost importance on a patient-centered approach.

**Job Summary**

As a Virtual Telemedicine Assistant you will play a vital role in allowing effective communication and ensuring equal access to quality healthcare for individuals who may have limited English proficiency. You will be supporting healthcare professionals by facilitating virtual patient consultations, ensuring smooth communication between patients and medical staff. Your tasks mainly include scheduling appointments, coordinating telemedicine sessions, and assisting with administrative duties.

**Duties and Responsibilities**:

- You will facilitate virtual patient consultations by coordinating and scheduling appointments, ensuring effective communication between healthcare providers and patients, and preparing patients for their telemedicine visits.
- Your bilingual skills will be essential as you provide language support, translating medical information, instructions, and questions accurately to ensure clear communication and understanding between healthcare providers and Spanish-speaking patients.
- It will be your responsibility to maintain accurate patient records and documentation in electronic health records (EHR) systems, ensuring compliance with healthcare regulations and protecting patient privacy.
- You will play a vital role in coordinating follow-up care, helping to schedule diagnostic tests, specialist referrals, prescription refills, or home health services to ensure patients receive the necessary ongoing care.
- Supporting various administrative tasks will be part of your duties, ensuring smooth workflow and providing exceptional patient service in the virtual care setting.

**Requirements**:

- Reliable wired internet connection with a speed of at least 25 Mbps.
- Computer/laptop with a minimum of Intel Core i3 processor or equivalent. Having a dual screen for increased productivity is a plus.
- Operating system: Windows 10 or macOS (latest version) with regular updates.
- RAM: Minimum 4 GB, preferably 8 GB or more for smoother multitasking.
- Hard drive: At least 128 GB of free storage space for software and data.
- Functioning webcam and microphone for clear communication.
- Updated antivirus software to ensure data security and protection against cyber threats. Having a VPN is preferred but not required.
- Reliable backup systems for electricity and internet outages are in place.

**Skills and Qualifications**:

- A high school diploma or equivalent. Any additional healthcare-related certifications or training in medical assisting, healthcare administration, or a related field are preferred but not required
- At least 1 year of customer care experience, handling inbound and outbound calls, preferably in healthcare.
- Strong understanding of HIPAA policy
- Excellent organizational skills to manage and coordinate virtual appointments, follow-up care, and administrative tasks efficiently.
- Keen attention to detail to accurately record patient information, update medical records, and ensure data privacy and compliance with healthcare regulations.
- Ability to troubleshoot technical issues, resolve patient concerns, and adapt to challenges that may arise in a virtual telemedicine setting.
- Able to demonstrate empathy, compassion, and cultural sensitivity in providing care to diverse patient populations, fostering trust and understanding.

At Nao Medical, we take immense pride in our innovative solutions. Our own app allows patients to book appointments, view test results, and stay connected with their healthcare providers. Through the power of technology, we strive to ensure that each patient receives personalized attention and achieves the best possible outcomes.

Full-Time schedule: Monday to Friday, 8:00am EST - 5:00pm EST or 12:00pm EST to 9:00pm EST. Saturday to Sunday, 8:00am EST - 5:00pm EST or 11:00am EST - 8:00pm EST. With one hour lunch break during shift. On rotation schedule.

Full-Time: 35-40 hours per week.

  • Virtual Assistant

    2 weeks ago

    Delhi, India Remote Choice Full time

    This is a remote position. - We are seeking a fluent English speaker who is a highly organised and proactive Virtual Assistant to support our team and help streamline our day-to-day operations. As a Virtual Assistant, you will be responsible for performing a wide range of administrative tasks to ensure the smooth and efficient functioning of our business....

  • Virtual Assistant

    2 weeks ago

    Delhi, Delhi, India Stryker Virtual Assistants Full time

    We are looking for experienced and professional CRM Virtual Assistants to join our team to handle one of our Client requirements. This is a remote job (Part-time / Full time) and would require you to have a good Laptop and fast internet connection. **Job Summary**: The Virtual Assistant would be required to work in a team environment in delivering the...

  • Virtual Assistant

    3 weeks ago

    Delhi, India Stryker Virtual Assistants Full time

    **We are looking for experienced and professional Virtual Assistants to join our team to handle our Client requirements.** This is a remote job (Part-time / Full time) and would require you to have a good Laptop and a fast internet connection. **Job Summary**: The Virtual Assistant would be required to work in a team environment in delivering the...

  • Remote Assistant

    2 weeks ago

    Delhi, Delhi, India Research Middle East Full time

    **About Us**: Research Middle East is an Innovative Insights Research Company based in Dubai, UAE. We specialize in delivering cutting-edge market research solutions to empower businesses in making informed decisions and staying ahead in today's dynamic marketplace. With a commitment to excellence and a passion for uncovering actionable insights, we stand as...

  • Virtual Assistant

    1 week ago

    Delhi, Delhi, India TLOR Living Full time

    Company DescriptionTLOR Living is a pioneering Design-Build brand that aims to deliver the best design, exceptional quality, and world-class services. Our mission is to help as many people as possible through innovative products and services, ensuring great customer experience and service.Role DescriptionThis is a full-time remote role for a Virtual...

  • Virtual Assistant

    4 weeks ago

    new delhi, India TLOR Living Full time

    Company DescriptionTLOR Living is a pioneering Design-Build brand that aims to deliver the best design, exceptional quality, and world-class services. Our mission is to help as many people as possible through innovative products and services, ensuring great customer experience and service.Role DescriptionThis is a full-time remote role for a Virtual...

  • Virtual Assistant

    1 month ago

    Delhi, India Dreamwave AI Full time

    Note: Please visit www.dreamwave.ai/ai-headshots and describe what you find interesting about working on our product in your message to us. Company Description Dreamwave AI is an AI research lab that specializes in augmenting human creativity with next-gen creative tools powered by AI. We strive to push the boundaries of technology and innovation to deliver...

  • Virtual Assistant

    2 months ago

    delhi, India Dreamwave AI Full time

    Note: Please visit and describe what you find interesting about working on our product in your message to us.Company DescriptionDreamwave AI is an AI research lab that specializes in augmenting human creativity with next-gen creative tools powered by AI. We strive to push the boundaries of technology and innovation to deliver cutting-edge solutions that...

  • Virtual Assistant

    2 weeks ago

    Delhi, India Que Papa Full time

    Responsibilities: - Perform data entry tasks and maintain accurate records - Provide general administrative support such as filing, transcribing, and organizing documents - Manage calendars and schedule appointments - Conduct research and compile information as needed - Coordinate and schedule meetings and conferences - Handle incoming and outgoing...

  • Virtual Assistant

    2 months ago

    Delhi, India Dreamwave AI Full time

    Note: Please visitand describe what you find interesting about working on our product in your message to us.Company DescriptionDreamwave AI is an AI research lab that specializes in augmenting human creativity with next-gen creative tools powered by AI. We strive to push the boundaries of technology and innovation to deliver cutting-edge solutions that...

  • Virtual Assistant

    1 week ago

    Delhi, Delhi, India Dreamwave AI Full time

    Note: Please visit and describe what you find interesting about working on our product in your message to us.Company DescriptionDreamwave AI is an AI research lab that specializes in augmenting human creativity with next-gen creative tools powered by AI. We strive to push the boundaries of technology and innovation to deliver cutting-edge solutions that...

  • Virtual Assistant

    1 month ago

    Delhi, India Mac Reed and Associates, Inc. Full time

    Company Description Mac Reed and Associates is a small accounting and tax firm located in Houston, Texas (USA). Our firm primarily works with US based small businesses in the area of bookkeeping, payroll, and US and state tax related items. Role Description This is a contract remote role for a Virtual Assistant at Mac Reed and Associates, Inc. As a Virtual...

  • Virtual Assistant

    2 months ago

    delhi, India Mac Reed and Associates, Inc. Full time

    Company DescriptionMac Reed and Associates is a small accounting and tax firm located in Houston, Texas (USA). Our firm primarily works with US based small businesses in the area of bookkeeping, payroll, and US and state tax related items.Role DescriptionThis is a contract remote role for a Virtual Assistant at Mac Reed and Associates, Inc. As a Virtual...

  • Virtual Assistant

    1 month ago

    Delhi, India Kp Singh Music Full time

    We are a 8 years old firm based out of Ludhiana, Punjab dealing with Music Production and Music Entrepreneurship specializing in the Punjabi Music Industry.Role DescriptionThis is a full-time remote role for a Virtual Assistant. As a Virtual Assistant, you will be responsible for providing administrative support to the team. Your day-to-day tasks may include...

  • Virtual Assistant

    7 days ago

    Delhi, Delhi, India Kp Singh Music Full time

    We are a 8 years old firm based out of Ludhiana, Punjab dealing with Music Production and Music Entrepreneurship specializing in the Punjabi Music Industry.Role DescriptionThis is a full-time remote role for a Virtual Assistant. As a Virtual Assistant, you will be responsible for providing administrative support to the team. Your day-to-day tasks may include...

  • Virtual Assistant

    3 weeks ago

    New Delhi, India Growup Group Full time

    Preference - Non-Technical profiles Work Type: Work from Home (Full-Time) Working Days: 6 days per week (Monday to Saturday - with even Saturdays off ) Timings: 9:30 AM to 6:30 PM IST Key Responsibilities: A VA is a remote employee and is deployed on one or more jobs post-training to our Indian/International Clients. You will be assigned a client once...

  • Virtual Assistant

    2 days ago

    Delhi, India Cimco Globe Full time

    We are seeking a reliable and efficient Virtual Personal Assistant to provide support to our Manager for our new Video Editing segment. As a Virtual Personal Assistant, you will play a vital role in managing the Manager's schedule, coordinating appointments, and providing administrative assistance. Proficiency in English, as well as strong organizational...

  • Virtual Assistant

    1 month ago

    Delhi, India American HealthCare Academy Full time

    Company Description American HealthCare Academy offers nationally recognized and accredited online and blended CPR, First Aid, BLS, PALS, ACLS, and HIPAA Certification Training to healthcare professionals and lay-responders. Our courses follow the American Heart Association and 2020 ECC Guidelines, and have a high acceptance rate of 98%. We prioritize...

  • Virtual Assistant

    1 week ago

    Delhi, Delhi, India Mac Reed and Associates, Inc. Full time

    Company DescriptionMac Reed and Associates is a small accounting and tax firm located in Houston, Texas (USA).Our firm primarily works with US based small businesses in the area of bookkeeping, payroll, and US and state tax related items.Role DescriptionThis is a contract remote role for a Virtual Assistant at Mac Reed and Associates, Inc. As a Virtual...

  • Virtual Assistant

    2 months ago

    delhi, India American HealthCare Academy Full time

    Company DescriptionAmerican HealthCare Academy offers nationally recognized and accredited online and blended CPR, First Aid, BLS, PALS, ACLS, and HIPAA Certification Training to healthcare professionals and lay-responders. Our courses follow the American Heart Association and 2020 ECC Guidelines, and have a high acceptance rate of 98%. We prioritize...