Bpo / Kpo Associate
6 months ago
WE ARE HIRING
Designation:
- BPO / KPO Associate
Location:
- Nashik Maharashtra
Salary:
- 15,000 To 20,000 Per Month
Education:
- Diploma / Any Graduate
**Responsibilities**:
- Handle inbound and outbound calls professionally and efficiently.
- Provide excellent customer service by addressing queries and resolving issues.
- Perform data entry, documentation, and information processing tasks.
- Collaborate with team members to meet performance targets and goals.
- Utilize communication and problem-solving skills to enhance customer satisfaction.
- Stay updated on product or service knowledge to address customer inquiries accurately.
- Adhere to company policies and procedures for quality and compliance.
- Assist in maintaining and updating client databases.
- Contribute to process improvement initiatives for increased efficiency.
**Requirements**:
- Strong communication skills, both verbal and written.
- Ability to handle high call volumes and work in a fast-paced environment.
- Customer-focused with a positive attitude.
- Detail-oriented and capable of multitasking.
- Willingness to work in shifts as required.
- Basic knowledge of relevant industry processes and terminology.
Languages:
- English, Hindi and Marathi.
**Salary**: Up to ₹240,000.00 per year
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9096929239
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