Microsoft Dynamics365 Administrator

3 weeks ago


India Orion Systems Integrators, Inc. Full time

India

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

**Job Description**:
**Responsibilities**:

- Manage and administer Microsoft Dynamics 365 environment, including configuration, customization, and maintenance.
- Collaborate with business stakeholders to gather requirements and translate them into technical solutions within Dynamics 365.
- Configure and customize Dynamics 365 modules such as Sales, Marketing, Customer Service, and Field Service to meet business needs.
- Develop and maintain custom workflows, plugins, and integrations with other systems using Microsoft Power Platform tools.
- Monitor system performance, troubleshoot issues, and implement necessary optimizations to ensure smooth operation.
- Implement security best practices and permissions management within Dynamics 365 to safeguard data integrity and privacy.
- Provide end-user support, training, and documentation to ensure effective utilization of Dynamics 365 functionality.
- Stay updated on latest Microsoft Dynamics 365 features, releases, and best practices to continuously improve system capabilities.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience as a Microsoft Dynamics 365 Administrator or similar role.
- In-depth knowledge of Microsoft Dynamics 365 platform, including configuration, customization, and administration.
- Experience with Dynamics 365 modules such as Sales, Marketing, Customer Service, and Field Service.
- Understanding of Microsoft Power Platform tools such as Power Apps, Power Automate, and Power BI.
- Ability to gather requirements from business stakeholders and translate them into technical solutions.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Microsoft Dynamics 365 certifications (e.g., MB-200, MB-210) are a plus.
- Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law._
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