Associate Iii
2 days ago
Role Proficiency:
Independently interprets data and analyses results using statistical techniques
Outcomes:
- Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and helping clients make better decisions.
- Develop reports and analysis that effectively communicate trends patterns and predictions using relevant data.
- Utilizes historical data sets and planned changes to business models and forecast business trends
- Working alongside teams within the business or the management team to establish business needs.
- Creates visualizations including dashboards flowcharts and graphs to relay business concepts through visuals to colleagues and other relevant stakeholders.
- Set FAST goals
Measures of Outcomes:
- Schedule adherence to tasks
- Quality - Errors in data interpretation and Modelling
- Number of business processes changed due to vital analysis.
- Number of insights generated for business decisions
- Number of stakeholder appreciations/escalations
- Number of customer appreciations
- No: of mandatory trainings completed
Outputs Expected:
Data Mining:
- Acquiring data from various sources
Reorganizing/Filtering data:
- Consider only relevant data from the mined data and convert it into a format which is consistent and analysable.
Analysis:
- Use statistical methods to analyse data and generate useful results.
Create Data Models:
- Use data to create models that depict trends in the customer base and the consumer population as a whole
Create Reports:
- Create reports depicting the trends and behaviours from the analysed data
Document:
- Create documentation for own work as well as perform peer review of documentation of others' work
Manage knowledge:
- Consume and contribute to project related documents
share point
libraries and client universities
Status Reporting:
- Report status of tasks assigned
- Comply with project related reporting standards and process
Code:
- Create efficient and reusable code. Follows coding best practices.
Code Versioning:
- Organize and manage the changes and revisions to code. Use a version control tool like git
bitbucket
etc.
Quality:
- Provide quality assurance of imported data
working with quality assurance analyst if necessary.
Performance Management:
- Set FAST Goals and seek feedback from supervisor
Skill Examples:
- Analytical Skills: Ability to work with large amounts of data: facts figures and number crunching.
- Communication Skills: Ability to present findings or translate the data into an understandable document
- Critical Thinking: Ability to look at the numbers trends and data; coming up with new conclusions based on the findings.
- Attention to Detail: Making sure to be vigilant in the analysis to come with accurate conclusions.
- Quantitative skills - knowledge of statistical methods and data analysis software
- Presentation Skills - reports and oral presentations to senior colleagues
- Mathematical skills to estimate numerical data.
- Work in a team environment
- Proactively ask for and offer help
Knowledge Examples:
- Proficient in mathematics and calculations.
- Spreadsheet tools such as Microsoft Excel or Google Sheets
- Advanced knowledge of Tableau or PowerBI
- SQL
- Python
- DBMS
- Operating Systems and software platforms
- Knowledge about customer domain and also sub domain where problem is solved
- Code version control e.g. git bitbucket etc
Additional Comments:
NA
-
Associate Iii
3 weeks ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Iii
3 months ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 14 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Iii
1 month ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Iii
6 days ago
Thiruvananthapuram, India UST Full timeOverall 3 to 6 Years, Min 2 years in **Events & Webinar based Marketing.** The associate will be working on demand generation initiatives on Intelligent Automation and RPA. 1. Assist in managing the campaign/content calendar 2. Manage agency/vendor spend to budget 3. Use marketing automation tools to execute campaigns - including setting up landing pages...
-
Associate Iii
7 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...
-
Associate Iii
9 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Independently interprets data and analyses results using statistical techniques Outcomes: - Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and helping clients make better decisions. - Develop reports and...
-
Associate Iii
9 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Experience in audit preparation with the ability to review information in ERP; skill in preparing schedules for review is a must. Perform accounting duties within a defined scope under moderate supervision. Implement various Finance initiatives and actions per given guidelines. Part of a team and an individual contributor to a...
-
Associate Iii
7 months ago
Thiruvananthapuram, India UST Full timeExperience in Robotics Process Automation is Mandatory (BP) Should have hands-on experience in Robotic Process Automation Tools using BP. Should have experience using Visual Studio IDE Experience in VB Scripting Or C# Or VB.NET Preference to.NET developer with RPA experience Experience on any Process automation/Integration IT Projects Ability to talk to...
-
Associate Iii
9 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Perform tasks supporting one or more verticals / functions and provide high quality administrative assistance. Identify discuss and initiate new processes in consultation with team leads. Provides Executive assistance to CXO Outcomes: - Part of a team and an individual contributor to Corporate Services works under supervision. - Gather...
-
Associate Iii
5 days ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Independently interprets data and analyses results using statistical techniques Outcomes: - Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and helping clients make better decisions. - Develop reports and...
-
Associate Data Architect I
1 week ago
Thiruvananthapuram, India UST Global Full timeRole Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...
-
Associate Iii
6 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Associate Iii
7 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Associate Iii
7 days ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Associate Iii
1 week ago
Thiruvananthapuram, India UST Global Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Associate Iii
7 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Associate Iii
6 days ago
Thiruvananthapuram, India UST Full timeRole Proficiency: - 4 to 7 years of experience in MS SQL DB server administration - L2/L3 experience with database platforms like MySQL & MongoDB which includes - Capable of Deploying SSIS Packages, SSAS Data Cubes, setting up environment variables, Debugging and Troubleshooting SSIS package failures - Experience in Configuring and maintaining HA...
-
Associate Iii
7 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Accounts Trainer
7 months ago
Thiruvananthapuram, Kerala, India Finprov Learning PVT LTD Full timeAssociate Trainer - Accounts is mainly responsible for conducting training classes for students and professionals in finance & accounting domain. **Major Responsibilities**: 1. Manage all student training whether online or offline i. Plan and structure each course ii. Oversee student registrations iii. Coordinate each activity for the proper conduct of...
-
Scrum Master
4 weeks ago
Thiruvananthapuram, India System Soft Technologies Full timeJob Description – Scrum MasterSystem Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective...