Associate Iii

3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...

3 - 5 Years- 14 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...

3 - 5 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...

Overall 3 to 6 Years, Min 2 years in **Events & Webinar based Marketing.** The associate will be working on demand generation initiatives on Intelligent Automation and RPA. 1. Assist in managing the campaign/content calendar 2. Manage agency/vendor spend to budget 3. Use marketing automation tools to execute campaigns - including setting up landing pages...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Independently interprets data and analyses results using statistical techniques Outcomes: - Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and helping clients make better decisions. - Develop reports and...

Role Proficiency: Experience in audit preparation with the ability to review information in ERP; skill in preparing schedules for review is a must. Perform accounting duties within a defined scope under moderate supervision. Implement various Finance initiatives and actions per given guidelines. Part of a team and an individual contributor to a...

Role Proficiency: Perform tasks supporting one or more verticals / functions and provide high quality administrative assistance. Identify discuss and initiate new processes in consultation with team leads. Provides Executive assistance to CXO Outcomes: - Part of a team and an individual contributor to Corporate Services works under supervision. - Gather...

Role Proficiency: Independently interprets data and analyses results using statistical techniques Outcomes: - Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and helping clients make better decisions. - Develop reports and...

Role Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...

Role Proficiency: - 4 to 7 years of experience in MS SQL DB server administration - L2/L3 experience with database platforms like MySQL & MongoDB which includes - Capable of Deploying SSIS Packages, SSAS Data Cubes, setting up environment variables, Debugging and Troubleshooting SSIS package failures - Experience in Configuring and maintaining HA...

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...

Associate Trainer - Accounts is mainly responsible for conducting training classes for students and professionals in finance & accounting domain. **Major Responsibilities**: 1. Manage all student training whether online or offline i. Plan and structure each course ii. Oversee student registrations iii. Coordinate each activity for the proper conduct of...

Job Description – Scrum MasterSystem Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective...

3 - 5 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: Independently interprets data and analyses results using statistical techniques Outcomes: - Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and...

Company OverviewSystem Soft Technologies is a leading technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over...