Customer Relations Executive

3 weeks ago


Lower Parel Mumbai Maharashtra, India Interface Digital Solutions Pvt. Ltd. Full time

**Job Title: Customer Relations Executive**

**Company**: Interface Digital Solution Pvt.Ltd.

**About the Company**: Established in 1995 with offices in India, Interface Digital specializes in providing a wide range of services to meet your business automation needs.

**Job Summary**: As a Customer Relations Executive, you will be responsible for maintaining positive relationships with customers by addressing their inquiries and resolving complaints in a timely and efficient manner. Your primary goal will be to ensure customer satisfaction and loyalty through excellent service and effective communication.

**Responsibilities**:
2. Address customer concerns and complaints empathetically and resolve them to the customer's satisfaction.

3. Provide product and service information to customers, guiding them through their purchasing decisions.

4. Keep accurate records of customer interactions and transactions.

5. Collaborate with other departments, such as sales and marketing, to ensure seamless customer experiences.

6. Identify and escalate priority issues or complex cases to the appropriate channels for resolution.

7. Follow up with customers to ensure their issues have been resolved satisfactorily.

8. Strive to exceed customer expectations and contribute to the overall improvement of customer satisfaction metrics.

9. Stay updated on company products, services, and policies to provide accurate information to customers.

10. Assist in developing and implementing customer service policies and procedure

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Mumbai, India Spiffy Public Relations Full time

    About the job: Job position | Public Relations Executive Someone bursting with creative ideas and keen to be exposed to the inner workings of the public relations field. If you love fashion as much as we do, it's a bonus! **Requirements**: - Excellent verbal and written communication skills. - Ability to work at a fast pace and under time constraints. -...


  • Lower Parel, Mumbai, Maharashtra, India Sigma manpower services Full time

    we have a requirement of **CRE ( Customer Relations Executive)** for the Below Locations: 1.) Lower Parel 2.) Worli **JD is as Follows**: Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep...


  • Mumbai, India timesjobs Full time

    JOB DETAILSCandidate must possess minimum relevant work experience of 3-4 years in customer management in Water purifier industry or consumer durables industriesTechnical background/knowledge will be a plusClient Management , Good CommunicationFUNCTIONAL AREACustomer Service, Customer Care, Customer Relation Executive, Customer Relationship, Jobs in Water...


  • Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSCandidate must possess minimum relevant work experience of 3-4 years in customer management in Water purifier industry or consumer durables industriesTechnical background/knowledge will be a plusClient Management , Good CommunicationFUNCTIONAL AREACustomer Service, Customer Care, Customer Relation Executive, Customer Relationship, Jobs in Water...

  • Fashion Designer

    4 weeks ago


    Lower Parel, Mumbai, Maharashtra, India Executive Hunters Full time

    We are seeking a talented Fashion Designer to join our team and lead the research and production of innovative Design. As a Fashion Designer, you will have the exciting opportunity to travel to fashion events, analyze market data, and identify emerging fashion trends. Collaborating with our team of skilled Designers and Marketers, you will translate these...


  • Lower Parel, Mumbai, Maharashtra, India UPHILL HR Services Full time

    **Role - Customer Service Executive** **Job Role**: Customer Service Executive **Responsibilities ;** 1. Answering questions about a company's products or services. 3. Delivering information about a company's offerings. 4. Providing proactive customer outreach. **Requirements-**: 1. Good Communication Skills 2. Should own a laptop 3. Should be open...


  • Borivali, Mumbai, Maharashtra, India Banagalore strategic solutions Full time

    Job Description: - Responsible for proper counter display of jewellery. - Responsible for supervising activities of counter sales. - Sells products by establishing contacts by developing relationships with the prospects and recommending solutions. - Maintaining quality service by enforcing organization standards. - Contribute to team efforts by...


  • Lower Parel, Mumbai, Maharashtra, India The White Teak Company Full time

    JD for Sales Executive/Sr Sales Executive Company Name: The White Teak Company Work Time: 11.00 AM-7.00 PM/12.00 Noon-8.00 PM Reporting to: Store Manager **Your job as Sales Executive/Sr Sales Executive is**: - Supporting the Store Manager in managing the day-to-day operations of the store - Ensuring the store personnel provide exceptional customer...


  • Lower Parel, Mumbai, Maharashtra, India Birla Open Minds Full time

    **Role description** - To make the idea of excellent customer service seem less nebulous and more attainable - To build trust, maintain long term relationships with the customers and operate as the point of contact - To conduct calls to existing customers and enquire about utilization of the product - Act as a bridge between the tech team and customer...

  • Commercial Executive

    4 weeks ago


    Lower Parel, Mumbai, Maharashtra, India Lafit Lighting Pvt Ltd Full time

    **Job Description - Commercial Executive** **Experience **:3 to 5 years **Qualification **:Bachelor's degree in Business Administration, Finance, or a related field. **Location **:Lower Parel **Position Overview**: We are seeking a highly motivated and detail-oriented Commercial Executive to join as ensuring the effective management of the company's...


  • Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Key responsibilities** **Guest experience and visitor engagement service** **-Be an ambassador for MuSo; ensure that every guest's experience at MuSo meets** **or exceeds expectations, specifically through inclusive, culturally appropriate,** **positive and memorable interactions with a friendly and sincere approach.** **-Treat every guest with...


  • Mumbai, Maharashtra, India Toy Store Full time

    Building Customer Relationships: Develop and nurture strong, long-lasting relationships with retail customers. Proactively engage with customers to understand their needs, preferences, and feedback. Identify opportunities to upsell or cross-sell products and services. Wholesale Division Sales Support: Collaborate with the sales team to support the growth...

  • Presales Executive

    7 days ago


    Lower Parel, Mumbai, Maharashtra, India SVB Realty Full time

    **Pre-Sales Executive **Graduates with 2 to 5 years of experience in Telephonic interaction with customers.** Should have Excellent Communication Skills and Convincing Power Minimum 2-to-3-year experience in sales is mandatory Should have basic knowledge of Real-estate Rules and Regulations. Fluent in English, Hindi Marathi Should be able to work with...

  • Presales Executive

    3 days ago


    Lower Parel, Mumbai, Maharashtra, India SVB Realty Full time

    **Pre-Sales Executive **Graduates with 2 to 5 years of experience in Telephonic interaction with customers.** Should have Excellent Communication Skills and Convincing Power Minimum 2-to-3-year experience in sales is mandatory Should have basic knowledge of Real-estate Rules and Regulations. Fluent in English, Hindi Marathi Should be able to work with...


  • Navi Mumbai, India Healing Hands Clinic Full time

    Position Overview: As a Customer Relations Executive, your primary responsibility will be to foster positive relationships with patients and ensure their satisfaction with the products or services provided by the organization. You will serve as a point of contact for patients, addressing their inquiries, resolving concerns, and managing feedback. Your role...


  • Lower Parel, Mumbai, Maharashtra, India Thomas Cook Full time

    **We Are Hiring For Contact Centre - Sales Executive In Thomas cook ( Fresher)** Position**:Contact Centre - Sales Executive** Location**:Lower Parel** **Requirement**:Graduation Mandatory Fresher **Responsibilities**: - Excellent communication skills - Lead generation - customer queries via calls and mails - Outbound Sales Rotational Shifts with 1...


  • Mumbai, India JLL Full time

    JLL supports the Whole You, personally and professionally. Customer Relations Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be...

  • Sales Executive

    7 days ago


    Lower Parel, Mumbai, Maharashtra, India Aprikot jewellery Pvt Ltd Full time

    **Job Summary**: We are seeking a dynamic and results-driven Sales Executive to join our team in the diamond domain. **The Sales Executive will be responsible for driving sales growth, developing relationships with clients, and expanding our market presence specifically within the diamond industry**. **Roles and Responsibilities**: Develop and execute sales...

  • Sales Executive

    4 weeks ago


    Lower Parel, Mumbai, Maharashtra, India The Cai Store Full time

    **Job Description - Fashion Stylist/Consultant/Sales Executive** **Location - Phoenix Mall,Lower Parel** **Reporting to : Assistant Manager / Manager** **About CAI Store** The CAI Store was launched in 2015 with the sole purpose of providing fashionable and modest footwear that is manufactured without the use of leather, with contemporary styles and a...

  • Marketing Executive

    4 weeks ago


    Mumbai, India Marketing Executive Full time

    experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...