![Enrolsy](https://media.trabajo.org/img/noimg.jpg)
Customer Care
2 weeks ago
We are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
**Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 2 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Graduate Fresher: 1 year (preferred)
- Customer Handling: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9769106910
-
Customer Care Representative
2 weeks ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Care Executive
2 weeks ago
Mulund, Mumbai, Maharashtra, India Pranda Jewellry Pvt. Ltd. Full timeOverseeing the customer service process both inbound and outbound. Resolving customer complaints brought to your attention. Takeover role of other customer care if required. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent...
-
Customer Care Executive
2 weeks ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Requirements**: Gender**:Only Female** Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain **OR** Graduate Fresher's With Excellent Communication Skill Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift...
-
Customer Care Representative
4 weeks ago
Mulund West, Mumbai, Maharashtra, India Oncloudz Softech Pvt Ltd Full time**Job description** Hiring Freshers/ Experienced !! Designation**:customer care representative (immediate joiners)** Job Location: Mulund West, Mumbai Qualification: 12th Passed or Above Working time: 6 Days working (Monday to Saturday/ Sunday Fixed off.) Office hours: 10 am to 7 pm CTC: 15to 18k in hand - **NOTE**:Good Communication in English** Job...
-
Customer Care Representative
24 hours ago
Mulund West, Mumbai, Maharashtra, India Oncloudz Softech Pvt Ltd Full time**Job description** Hiring Freshers/ Experienced !! Designation**:customer care representative (immediate joiners)** Job Location: Mulund West, Mumbai Qualification: 12th Passed or Above Working time: 6 Days working (Monday to Saturday/ Sunday Fixed off.) Office hours: 10 am to 7 pm CTC: 15to 18k in hand - **NOTE**:Good Communication in English** Job...
-
Customer Care Executive
2 months ago
Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full timeRequire: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...
-
Customer Care
6 days ago
Mumbai, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Customer Care: Automobile Job location: - Santacruz, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of relevant customer service experience. - Minimum experience: - 4-5 years of customer service experience, preferably in the automobile industry. Education: - Bachelor's...
-
Customer Care Executive
3 weeks ago
Andheri West, Mumbai, Maharashtra, India GameLoot Full time**Company Description** GameLoot offers you a brand new, ultra-convenient way to buy and sell games. We specialize in trading new and pre-owned games online, covering all current consoles (PS5, PS4, PS3, Xbox Series, Xbox One, Xbox 360 and PS Vita). Now we're bringing our game trade-in service right to your doorstep at the unbeatable price of...
-
Customer Care Executive
1 week ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Care Associate
2 days ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Associate (On-Site) Role description, key responsibilities and - tasks: The Customer Care Associate is intended as an early-career-level operational position in Hempel’s Customer Care organization. The responsibilities and tasks of the Customer Care Associate includes, but are not limited to: Key responsibilities: - Managing customer...
-
Customer Care Executive
1 week ago
Mumbai, Maharashtra, India Aegis Consultants Full time**Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...
-
Customer Care Executive
1 week ago
Andheri West, Mumbai, Maharashtra, India House of Caelum Full timeLiaising with other departments to solve queries - Interpreting client data, escalating queries and seeing these through to a resolution - To provide a proactive customer care service in a professional and courteous manner to the allocated clients **Job Type**: Part-time **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...
-
Customer Care Executive
2 weeks ago
Mumbai, Maharashtra, India Procapital Full timeHi Urgent Opening for Customer Care Executive !! **Designation**: - Customer Care Executive **Location**: Koparkhairane, Thane, Borivali & Powai **Experience**: - 2 to 5+years of experience is required. **Salary**: 20k to 30k per month(Based on experience & last drawn) **Job role: - ** 1) Filling Work, Raising all Purchase Orders based on...
-
Customer Care Executive
2 weeks ago
Mumbai, Maharashtra, India Candiclie Consultancy Pvt. Ltd. Full time**Position: Customer Care Executive** **Industry : Facility / Security only preferred** **Location: Mumbai, Goregaon** **Job Type: Onsite** **Budget: 5-12 LPA( Depends on your experience, current CTC and skills)** **Experience: Minimum 4 years of relevant exp.** **Notice Period: 15-30 Days( Immediate Joiner more preferred )** **Company...
-
Customer Care Executive
2 weeks ago
Mumbai, Maharashtra, India HR POWER PAK Full timeSeeking an online merchandiser / customer care coordinator for a company based in kandivali. Experience: 2-4 years Roles & responsibilities: - New products implementation - registration on online websites - Providing or self - uploading comprehensive product information (inclusive - marketing content) - Reviewing various e-commerce sites for content...
-
Customer Care Representative
2 weeks ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Representative - Global Support Hub, Marine Key responsibilities: - To provide customer care experience by serving as point of contact between customers and internal stakeholders i.e., Sales, Supply Chain, Finance and Technical Services on the sales order processing to order fulfilment.- Process and manage all types of Quotations, purchase...
-
Customer Care
3 weeks ago
Powai, Mumbai, Maharashtra, India KVC CONSULTANTS Full timeGreetings, We are looking for Graduate Freshers in Mumbai for an international Airlines Process,**Please Note this is a WFO Job with job location POWAI** **Roles and Responsibilities** - Inbound Voice process-(international Airlines)- To provide customer support and assistance to the customers of a leading airline.**Eligibility** - Only Graduates- Freshers...
-
Customer Service Executive
3 weeks ago
Mulund West, Mumbai, Maharashtra, India Oncloudz Softech Pvt Ltd Full time**Job description** Designation**:Service Executive.** Employment Type: Full Time, Permanent Exp : 2+ yrs of experience Salary : 25k Based on experience. Office timings : 10 AM TO 7 PM Working days : monday to saturday Job Location: Mulund West, Mumbai **Note :Excellent communication and interpersonal skills.** **JOB ROLE**: Handle and resolve...
-
Customer Care Coordinator
3 weeks ago
Mumbai, Maharashtra, India Elite Mgt Services Full time**Been more than 2 years into Customer Care role from Mumbai Location.** **JOB RESPONSIBILITIES: -** Customercare **after sales **service **handling role. Computer knowledge - MS office - word, Basic Excel sheet** - Attend to customer service calls on phone - New order processing & feeding in the system - Manage the work allocation thru the service...
-
Customer Care Representative
3 weeks ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Representative, Marine Key responsibilities: - To provide customer care experience by serving as point of contact between customers and internal stakeholders i.e. Sales, Supply Chain, Finance and Technical Services on the sales order processing to order fulfilment.- Process and manage all types of purchase orders and enquiries professionally-...