Cse (Customer Support Executive)
2 months ago
Profile - **Customer Support Executive**
Location - **Paharganj, Delhi**
Qualification - **12th / Graduate**
Salary - **13,000 - 18,000/pm**
Experience - **2- 4 Year's**
Job Description:
- **Customer experience**: Provide a positive and personalized experience for customers.
- **Customer satisfaction**: Conduct customer satisfaction surveys and help the team develop new skills.
- **Problem resolution**: Troubleshoot technical issues, explain product features, and guide customers through processes.
- **Customer records**: Maintain accurate records of customer interactions.
- **Teamwork**: Collaborate with other teams to resolve customer issues.
- **Customer training**: Train junior customer service representatives.
- **Customer support guidelines**: Develop guidelines for customer support that align with the company's objectives.
Some skills that are useful for a customer support executive include:active listening, clear communication, technical troubleshooting, problem-solving, empathy, adaptability, efficiency, relationship building, product knowledge, and digital literacy.
**Contact for more information - 8182836411 ( HR Shivani )**
Pay: ₹13,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 2 years (required)
- Telecalling Executive: 2 years (required)
Work Location: In person
**Speak with the employer**
+91 8182836411
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