Customer Support Executive
2 weeks ago
**International CSE (Customer Support Executive+ Upselling)**:
- _**-Explain the product details/offers/benefits to the customers**_
- _**-Convert interested customers into sale & guide to make online payment or visit**_
- _**-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Clarify customer requirements; probe for and confirm understanding of requirements or problem.**_
- _**-Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.**_
- **Work Location: Azadpur(GT Road)**:
- **Night shift Timing:
-**:
- **6:00pm to 3:00AM, 7:00pm to 4:00am / 9am to 6am (Both side can and meal facility)**:
- **Experience: Min. 1 year in any international process**:
- **Unlimited incentives**:
- **Excellent communication skills**:
- **Age below 32 years**:
- **Responsibilities**:
- **Make inbound and outbound calls and chat with customer to promote and sell a product or service.**:
- **Monitor competitor’s products or services and create selling strategies for own products or services.**:
- **Handle customer needs and requirements.**:
- **Respond to customer inquiries and resolve.**:
- You will get the generated leads and convert into sales**:
- **Must Have Minimum Requirements**:
- Experience of handling an client’s outbound calls or product sale.**:
- Exceptional interpersonal skills.**:
- Excellent communication and interpersonal skills: Good verbal communicator and presenter**:
- Self-motivated and positive.**:
- Good Convincing power.**
**Job Types**: Full-time, Permanent
Pay: Up to ₹28,000.00 per month
Schedule:
- Evening shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Azadpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work as Customer Support Executive: 1 year (required)
- Customer service international: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
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