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Customer Support Executive

1 month ago

Delhi, India Coloressence Full time

Company Description

Coloressence is one of the fastest growing 'Made in India' color cosmetics brands, focused on manufacturing and marketing premium quality cosmetics at affordable prices. Based in Delhi, India, Coloressence is committed to delivering high-quality and innovative beauty products to customers.


Role Description

This is a full-time on-site role for a Customer Support Executive at Coloressence in Delhi, India. The Customer Support Executive will be responsible for providing online support, ensuring customer satisfaction, handling customer service inquiries, and offering technical support as needed.

The executive shall also be required to process orders of the website, align logistics and assist with whatsapp marketing as well.


Qualifications

  • Customer Support and Customer Service skills
  • Online Support and Technical Support skills
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize customer needs
  • Problem-solving skills and attention to detail
  • Experience in a similar role is a plus
  • Bachelor's degree in a relevant field