Customer Support

2 weeks ago


Chennai, India Snow Planners And Builders Full time

**We are Hiring**

**Role**: Customer Support ( Work from Home )

**Location**: Ambattur, Chennai

**Qualification**: Graduate

**Experience**: 1 year in Customer support ( Must Have Proper Relieving Document)

**Language**: Tamil and English

**Salary : 1**5.5k - 18k CTC

**Roles and Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.

**Note : Must Have Laptop, Wifi connnection, 8GB RAM**

**For more details contact - Tajunnisha HR (6380723976)**

**Salary**: ₹15,500.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Tamil (preferred)
- English (preferred)

**Speak with the employer**
+91 6380723976


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