Customer Care Representative

2 weeks ago


Mohali, India medivisual healthworld Full time

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Care Representative. The primary responsibility of this role is to provide prompt and effective resolution to customer queries, ensuring their satisfaction and fostering positive relationships with our brand.

**Responsibilities**:

- Attend to customer calls and messages received through various communication channels promptly and professionally.
- Engage with customers on social media platforms, including monitoring and responding to comments and messages in a timely manner.
- Provide accurate and comprehensive information to customers regarding product features, services, policies, and promotions.
- Resolve customer complaints, issues, and inquiries by investigating the root cause and offering appropriate solutions or escalating to the relevant department if needed.

Qualifications and Skills:

- Minimum of 1 year of experience in a similar customer care role, preferably in a fast-paced environment.
- Excellent verbal and written communication skills, with a strong command of the English language.

**Salary**: ₹11,538.42 - ₹29,353.91 per month

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8847215039



  • Mohali, India GNR Global Services Full time

    Hiring Customer Care Representatives Process - International process Location - Mohali Qualification - 12th/Graduation/Post graduation Good English skills Salary - 25000 to 30000 Job responsibilities Have to handle customers queries **Salary**: ₹25,000.00 - ₹30,027.57 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...


  • Mohali, India Talentport Full time

    **Greetings from Talentport Recruitment Services** BPO- Customer Care Associate (Mohali) International voice/ Non Voice process **Work location - Mohali** **Shifts - Rotational Eve and Night Shifts** **Salary - 20CTC- 32CTC** **Good communication skills required** **Fresher can apply, it would be kick start for them.**Responsibilities**:_ -...


  • Mohali, India Talentport Full time

    Greetings from Talentport Recruitment Services !!! BPO-Customer Care Associate (Mohali)-International Voice/Non-voice Process **Work Location**: Mohali /Chandigarh **Shifts**: Rotational shifts **Salary - 17k-30 K CTC** **Good communication skill required** **Fresher can apply, it would be kick start for them** Job Responsibilities and Skills: -...


  • Mohali, Punjab, India Netgains Full time

    **Job brief** We are looking for an enthusiastic **Telesales Representative **to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be...


  • Mohali, India Abile Manpover solution pvt ltd Full time

    Hiring Customet Care Executive for Teleperformance Mohali , Package upto 33K CTC **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹26,000.00 - ₹32,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Leave encashment - Provident Fund Schedule: - Day shift - Fixed shift - Night shift - Rotational shift - US shift -...


  • Mohali, India Abile Manpover solution pvt ltd Full time

    Hiring Customet Care Executive for Teleperformance Mohali , Package upto 33K CTC **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹26,000.00 - ₹32,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Leave encashment - Provident Fund Schedule: - Day shift - Fixed shift - Night shift - Rotational shift - US shift -...


  • Mohali, India BRIDGING TECHNOLOGY Full time

    **Bridging Technologies is hiring for Customer Care Executive**: **Experience**:1+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a **Customer care Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication...


  • Mohali, Punjab, India Netgains Full time

    **Responsibilities**: - Contact potential or existing customers to inform them about product or service they signed up for - Answer questions about products (post training) - Ask questions to understand customer requirements and help them to maintain their account balance - Take and process orders in an accurate manner - Handle grievances to preserve the...


  • Mohali, Punjab, India eHire Tech Services Full time

    eHire Tech Services is a recruitment company that helps talented individuals connect with the right job to take a big step toward their future. eHire Tech Services is hiring for **Customer Care Executives** for **International & Domestic clients in Mohali & Chandigarh**. If you are a Fresher, Under-graduate or Diploma pass-out and wanted to make your career...


  • Mohali, India Leom International Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Mohali, India TMT polymers India Pvt Ltd Full time

    Building and maintaining relationship with customer - Excellent written and verbal communication skills - Organized and detailed oriented **Salary**: ₹12,245.71 - ₹17,997.19 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Mohali, Punjab: Reliably commute or planning to relocate before starting work...


  • Mohali, India John Deere Full time

    Title: CUSTOMER SUPPORT REPRESENTATIVE - 95655 Primary Location: Indien (IN) - Punjab - Mohali Organizational Group: A&T SM Ag&Turf/R1/R2 Personnel Area: JD India-Branch Function: Customer & Product Support GJE Job Title: Customer Support Representative III Job Grade: 06 Exemption Status: Exempt Hiring Manager: Satvinder S Singh Title: CUSTOMER SUPPORT...


  • Mohali, India Club Malwa Pvt Ltd Full time

    Can handle incoming calls. - Can speak english, hindi and punjabi. **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**: ₹9,572.38 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Internet reimbursement Schedule: - Day shift - Evening shift - Flexible shift - Morning shift - Night shift - Rotational...

  • Health Care Assistant

    1 month ago


    Mohali, India 7 Whole Essentials Full time

    Responsibilities: - Lead and supervise a team of customer care representatives, providing guidance, coaching, and support to maximize their performance and professional growth. - Develop and maintain customer service standards, policies, and procedures to ensure consistent and exceptional customer experiences. - Collaborate with cross-functional teams, such...


  • Mohali, India 7 Whole Essentials Full time

    Responsibilities: - Lead and supervise a team of customer care representatives, providing guidance, coaching, and support to maximize their performance and professional growth. - Develop and maintain customer service standards, policies, and procedures to ensure consistent and exceptional customer experiences. - Collaborate with cross-functional teams, such...


  • mohali, India VitalTech Solutions Full time

    Call Center Representatives (International BPO)Work Location: Chandigarh and MohaliJob Highlights:FRESHERS WITH EXCELLENT COMMUNICATION SKILLS CAN APPLY.World class work environmentTHE BEST SALARY IN TRICITYGolden opportunity to work with a BRAND.Employee satisfaction and Job security focused CompanyJob Responsibilities and Skills:Manage inbound and outbound...


  • Mohali, India Corporate Stalwart Full time

    **Roles and Responsibilities** - Answer phone calls in a professional manner and provide information about products and - services as requested by the customer. - Keep records of interaction of customers, keeping records of details of customer complaints,inquiries and comments. - Render Administrative support to other customer care team members when the need...


  • Mohali, India HAMIAST RECQURITMENT SERVICE Full time

    we are hiring for customer care eecutive WORK FROM HOME SALARY FOR FRESHER 18.5 CTC EXPERIENCED FOR 22.5 INTEL CORE 8GB RAM WINDOWS 10 OR ABOVE ALL ROUND WILL BE TELEPHONIC **Salary**: ₹9,945.97 - ₹22,000.00 per month **Benefits**: - Work from home Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: -...


  • Mohali, India Arcorp Consumers Pvt. Ltd Full time

    # Chat and Call Process regarding Dispatch & delivery of Orders. Handling customers Queries. Need to be good at communication. Fluent in both Hindi & English. Calm and patient **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Morning shift Supplemental pay...


  • Mohali, India Arcorp Consumers Pvt. Ltd Full time

    # Chat and Call Process regarding Dispatch & delivery of Orders. Handling customers Queries. Need to be good at communication. Fluent in both Hindi & English. Calm and patient **Job Types**: Full-time, Permanent **Salary**: From ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Morning shift Supplemental pay types: -...