Restaurant Captain

6 days ago


Lower Parel Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

**Key Responsibilities**:1. Guest Service Management**:

- Greet guests in a warm and friendly manner, ensuring a pleasant dining experience.
- Guide guests to their tables and provide menus.
- Handle guest queries, complaints, and requests with tact and efficiency.
- Recommend food and beverages based on guest preferences and dietary restrictions.
- Ensure that the service is timely, attentive, and of the highest quality.

**2. Staff Supervision and Coordination**:

- Lead and oversee front-of-house staff, including waiters, bussers, and hostesses, to ensure effective teamwork and service.
- Assign duties and tasks to staff based on operational requirements.
- Monitor the performance of staff and provide on-the-spot guidance and coaching.
- Conduct pre-service briefings, ensuring the team is informed about specials, events, and guest preferences.
- Assist in training and onboarding new employees.

**3. Service Operations Management**:

- Monitor service flow, ensuring that orders are processed quickly and accurately.
- Ensure that guests are served their meals in a timely manner.
- Oversee table settings and ensure proper decorum is maintained throughout the shift.
- Handle high-pressure situations, ensuring guest satisfaction even during peak times.

**4. Quality Control**:

- Inspect the quality of food, beverage presentation, and cleanliness of dining areas.
- Ensure adherence to health and safety standards, including cleanliness and sanitation.
- Ensure food is served according to restaurant standards, monitoring portion control, temperature, and presentation.

**5. Order Management & Coordination**:

- Take and manage guest orders, ensuring accuracy and clarity.
- Communicate directly with kitchen staff to relay special requests, allergies, or any changes to the orders.
- Coordinate with the bar and kitchen to ensure that food and beverages are served promptly.

**6. Financial and Inventory Management**:

- Handle cash and process payments through POS systems.
- Ensure correct billing and manage guest checks.
- Assist in managing inventory, ensuring that stock is sufficient for daily operations.
- Report any issues regarding stock or inventory to the restaurant manager.

**7. Shift Management & Reporting**:

- Ensure that daily operations run smoothly, including opening and closing procedures.
- Complete end-of-shift reports, documenting any issues, sales data, and guest feedback.
- Report to the restaurant manager about staffing, guest concerns, and service issues.

**8. Event & Reservation Management**:

- Manage restaurant reservations and accommodate special requests or VIP guests.
- Assist in planning and executing special events or banquets.
- Ensure that special arrangements, such as birthday celebrations, are handled professionally.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Shift allowance

**Experience**:

- restaurant captain: 1 year (required)

Work Location: In person


  • Restaurant Captain

    6 months ago


    Lower Parel, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Hiring For Restaurant Captain Location: Lower Parel, Mumbai **Salary**: 18k to 20k Job Profile: - Experience in hospitality, preferably in a high-volume restaurant. - Strong communication and leadership skills. - Knowledge of food and beverage service procedures. Minimum 2 years experience required in Restaurant Captain If interested you can...

  • Restaurant Captain

    3 weeks ago


    Lower Parel, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Job Description: Restaurant Captain** **Location**: Lower Parel, Mumbai **Salary**: ₹20,000 (in-hand) + Service Points **Experience Required**: Minimum 1.5 year **Key Responsibilities**: - **Guest Services**: - Greet and welcome guests with a professional and friendly demeanor. - Assist guests in menu selection, ensuring a high level of customer...

  • Restaurant Captain

    4 months ago


    Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full time

    **Hiring for**: Restaurant Captain ( Minimum of 2.5 yrs. Experience into Hotels or Restaurants) Steward ( Minimum of 6 month to 1 yr. of experience into Hotels or Restaurants) **Job Location**: Fort & Goregaon **Job Types**: Full-time, Permanent **Benefits**: - Food provided - Paid sick time - Provident Fund Schedule: - Day shift - Rotational...

  • Restaurant Captain

    4 months ago


    Lower Parel, Mumbai, Maharashtra, India Binge Consulting Full time

    **Job Summary**: The Restaurant Captain is responsible for ensuring a seamless dining experience by overseeing the floor operations, managing staff, and ensuring customer satisfaction. The Captain will lead by example, providing excellent service and maintaining high standards of hospitality. This role requires strong leadership, communication skills, and a...

  • Restaurant Captain

    7 months ago


    Lower Parel, Mumbai, Maharashtra, India Pebble Street Hospitality Full time

    **PEBBLE STREET HOSPITALITY** Founded by the Tham brothers, is borne through a family legacy of Asian hospitality. The Group's successes with introducing new culinary concepts have redefined the modern Asian food and nightlife landscape. The team at Pebble Street Hospitality comprises passionate, talented and driven individuals, fiercely committed to...

  • Restaurant Captain

    6 months ago


    Lower Parel, Mumbai, Maharashtra, India Pebble Street Hospitality Full time

    Urgent opening for Captain for our fine dining restaurant A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. Experience: 1-3 years Job Location: Mumbai **Salary**: On par with industry Benefits: PF, ESIC, Medical Insurance, Duty Meals **Salary**: ₹16,000.00 - ₹18,000.00 per...

  • Restaurant Captain

    6 months ago


    Thane District, Maharashtra, India Erba Restaurant Full time

    Need a captain to manage a 45 seater Restaurant located In vashi Navi Mumbai Need prior experience and needs to know fluent English **Salary**: From ₹35,000.00 per month **Experience**: - total work: 1 year (preferred) Ability to Commute: - Thane, Maharashtra (preferred) Ability to Relocate: - Thane, Maharashtra: Relocate before starting work...

  • Restaurant Captain

    2 months ago


    Fort, Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full time

    Designation: Restaurant Captain Location: Fort & Goregaon Experience: Minimum of 2 to 3 years of Experience into Restaurant or Hotels Industry Pay: ₹16,000.00 - ₹26,000.00 per month **Benefits**: - Food provided - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Rotational...

  • Captain/supervisor

    1 month ago


    Mahalaxmi, Mumbai, Maharashtra, India Gallops Restaurant Full time

    **Providing excellent customer service and experience**Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be...

  • Captain/supervisor

    6 months ago


    Mahalaxmi, Mumbai, Maharashtra, India Gallops Restaurant Full time

    **Providing excellent customer service and experience**Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be...

  • Restaurant Captain

    1 month ago


    Lower Parel, Mumbai, Maharashtra, India Artistico Foods Full time

    JOB BRIEF As a Captain, you will play a crucial role in ensuring an exceptional dining experience for our guests. You will be responsible for supervising and assisting the front-of-house staff while providing excellent customer service and upholding our restaurant's standards. REQUIREMENT 1 MANAGE, LEAD THE FLOOR TEAM AND DELATE AS A TEAM PLAYER 2...

  • Restaurant Captain

    7 months ago


    Mumbai, Maharashtra, India Kaam.com Full time

    Restaurant captains are responsible for providing high-quality customer service to restaurant guests and patrons. These professionals usually report to the restaurant manager, and alternate job titles for this role include the head waiter and restaurant service captain. Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: - Rotational...

  • Restaurant Captain

    5 days ago


    Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full time

    Hi, Greetings!! We have opening with Poetry by Love & Cheese cake Position : Captain Location : Mumbai Exp.: 2+ Years in Hospitality CTC : 15 K to 20 K A restaurant captain, also known as a hotel captain, manages the dining experience in a restaurant. Their responsibilities include: - **Customer service**: Ensure guest satisfaction and exceptional...

  • Captain at Restaurant

    4 months ago


    Mumbai, Maharashtra, India Aurassist Health Private Limited Full time

    Key Responsibilities of a Restaurant Captain - Ensuring exceptional customer service and guest satisfaction. - Managing and training restaurant staff effectively. - Coordinating with the kitchen staff for smooth operations. The Restaurant Captain plays a crucial role in restaurant management. This includes overseeing staff, ensuring the quality of service,...

  • Restaurant Captain

    6 months ago


    Mumbai, Maharashtra, India Zedass kitchen Full time

    Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties: -...

  • Restaurant Captain

    3 weeks ago


    Lower Parel, Mumbai, Maharashtra, India TRUMINDS Full time

    Restaurant Captain Duties and Responsibilities: - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guests with table reservations. - Assist guests while seating. - Ensure guests are serviced within the specified time. - Has a good...

  • Restaurant Captain

    6 months ago


    Mumbai, Maharashtra, India Zedass kitchen Full time

    **We are looking for restaurant captains, GRE's and Stewards for our restaurant in Bandra East (BKC), Bandra West, Khar, and Juhu.** **Roles and Responsibilities**: - Duty allocation, Table, Buffet Arrangement, food pick up, handling guests, - Foster and grow existing client relationships. - Checking standard food service in the restaurant. - Fluent in...

  • Restaurant Captain

    1 month ago


    Mumbai, Maharashtra, India STREETVIEW FOODS LLP Full time

    A restaurant captain, also known as a hotel captain, is responsible for managing the dining experience in a restaurant. Their duties include: - **Customer service**: Ensuring guests are satisfied and receive exceptional service - **Staff management**: Training and managing restaurant staff - **Kitchen coordination**: Working with kitchen staff to ensure...

  • Restaurant Captain

    6 months ago


    Mumbai, Maharashtra, India Oh So Silly! Bombay Full time

    **Restaurant Captain Job Description** The Restaurant Captain is responsible for coordinating and supervising the activities of the dining room personnel to ensure prompt and courteous service to customers. They play a key role in maintaining the overall dining experience by monitoring the quality of service, assisting with customer inquiries and concerns,...

  • Restaurant Captain

    3 weeks ago


    Mohammedwadi, Pune, Maharashtra, India Mind Skills Training & Solution Full time

    A restaurant captain, also known as a hotel captain, manages the dining experience for guests in a restaurant. Their responsibilities include: - **Customer service**: Ensuring guests are satisfied and receive exceptional service - **Staff management**: Training, supervising, and mentoring restaurant staff - **Kitchen coordination**: Working with kitchen...