Restaurant Captain
1 week ago
**Job Description: Restaurant Captain**
**Location**: Lower Parel, Mumbai
**Salary**: ₹20,000 (in-hand) + Service Points
**Experience Required**: Minimum 1.5 year
**Key Responsibilities**:
- **Guest Services**:
- Greet and welcome guests with a professional and friendly demeanor.
- Assist guests in menu selection, ensuring a high level of customer satisfaction.
- Handle guest complaints and special requests with efficiency and care.
- **Team Management**:
- Supervise and support the service staff, ensuring smooth operations during shifts.
- Assign and monitor tasks for waitstaff and ensure they adhere to service standards.
- Provide on-the-job training for new team members.
- **Order Management**:
- Take accurate food and beverage orders and coordinate with the kitchen and bar staff.
- Ensure timely delivery of food and beverages to guests.
- **Operational Duties**:
- Maintain cleanliness and organization of the dining area.
- Ensure table setups are in accordance with the restaurant's standards.
- Assist in inventory checks for dining essentials and report shortages.
- **Upselling**:
- Promote daily specials and upsell menu items to enhance revenue.
**Requirements**:
- Prior experience as a Restaurant Captain or similar role for at least 1 year.
- Strong communication and interpersonal skills.
- Ability to lead and manage a team effectively.
- Knowledge of food and beverage service standards.
- Flexibility to work in shifts, including weekends and holidays.
**Perks**:
- Opportunity to earn additional income through service points.
- Career growth potential in a reputed establishment.
**If Interested or have any good reference**
**You can contact**
**Pragati 8657440083**
**Thank You**
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Experience**:
- Restaurant Captain: 2 years (required)
- Restaurant management: 2 years (required)
**Location**:
- Lower Parel, Mumbai, Maharashtra (required)
Work Location: In person
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