Officer

3 weeks ago


Delhi, India Ujjivan Small Finance Bank Full time

**Officer-Banking Operations**:
North 2201-Delhi HO, Noida, Uttar Pradesh, India
- Department- NORTH BANKING OPERATIONS- Job posted on- Apr 10, 2023- Employee Type- Permanent- Experience range (Years)- 1 year - 5 years**Group Company**: Ujjivan Small Finance Bank

**Designation**: Officer-Banking Operations (UB-OPS-NBO-OFBO)

**Office Location**: undefined, North 2201-Delhi HO

**Position description**: OfficerBanking Operations

**Primary Responsibilities**:

- Business Financials Control on ops loss emanating from transactions by ensuring that they are executed correctly and in accordance with regulatory guidelines and internal SOPs Customer Meet SLAs agreed with internal customers and stakeholders Take measures to improve TAT and reduce FTNR cases in account opening and account maintenance processes Internal Process Ensure that all accounts are opened within TAT Ensure that all service requests and complaints are resolved within TAT Monitor exceptions and proactively rectify errors identified Track 100 of the account opening forms and ensure that >95 reach the RO within 7 days Ensure no entry is outstanding in internal accounts beyond stipulated holding periods Ensure there is no regulatory or statutory violation Learning Innovation Update self with latest guidelines issued by RBI UIDAI NPCI CERSAI etc Update self about SOPs pertaining to the transactions handled Complete all mandatory self learning modules in Swayam and attend all classroom trainings nominated to


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