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Customer Support Associate
2 months ago
Listening to customers’ concerns and handling complaints and returns
- Giving detailed explanations of services or products
- Working with a sales team to create better methods to address customer complaints
- Reviewing customer accounts and transactions while resolving issues
- Receiving orders, calculating charges and processing payments
- Monitoring customer satisfaction levels
- Referring customers to superiors when necessary
- Handling inbound and outbound service calls
**Job Types**: Full-time, Fresher
**Salary**: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Anna Nagar West, Chennai - 600040, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (required)
**Speak with the employer**
+91 8428425544
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