Coordinator Global Partners
2 months ago
Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
Why LifeWorks?
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
Who is Coordinator, Global Partners?
What you will be responsible for?
- Provide ongoing support to the affiliate management process
- Liaise with Global Affiliate network and partners to manage administrative requirements
- Monitor and review reports ensuring compliance
- Coordinate the renewal of contracts and re-credentialing on an annual basis
- Conduct audits to ensure that providers adhere to LifeWorks by Morneau Shepell clinical and service standards
- Support interfacing processes with queries
- Monitor provider activity data by generating weekly reports
- Set up Global team meetings, take minutes, reconcile invoices, and support global projects
- Provide data-driven reports to partners monthly
- Data cleansing
- Review and prepare GDEAP data utilization report annually
- Respond to ad-hoc data and reporting requests and RFP inquiries
- Support the maintenance of the partner portal
What do you need to be successful and perform better in this role?
- Degree in IT, Business Analysis is preferred.
- 2-5 years of experience in a global corporate environment, specifically in customer service.
- Strong experience in Data cleansing, Data manipulation
- Advanced proficiency in Microsoft Office Suite, including Microsoft Excel, Word and Outlook
- Excellent written and verbal communication skills
- Exceptional organizational skills
- Strong written and oral communication skills in order to effectively communicate with both internal and external stakeholders
- Strong ability to thrive in a fast-paced environment, handling a wide variety of request types
- English proficiency is required
- Comfortable to work in shift starting as soon as 6 am IST ending as late as 3 pm IST.
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
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