Customer Service Agent

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**About Role**: - For all assigned customers, will be the 1st point of contact, be it Pre alert, ASN & any SO, Order related requirements. - Working with operations and other stakeholders to ensure agreed SLA’s & SOP’s contracted with customers is met, achieved and any deviations handled. - Map customer processes and operational SLA - Obtain approvals...

Roles And Responsibilities - Graduate Degree. Good Communication Skills. Manage client requirements Knowledge MS Excel, Powerpoint. **Salary**: From ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Gundavali, Bhiwandi - 421302, Maharashtra:...

**MUST BE ABLE TO TALK IN FLUENT ENGLISH WITHOUT INTERRUPTING FOR HOURS** **CANDIDATES WITH POOR VERBAL OR WRITTEN ENGLISH WILL BE REJECTED.** ROLES & RESPONSIBILITIES - Compile & release incoming orders to the production floor - Follow up with vendors and workers till order completion - Continuously monitor order lead times and escalate as needed -...

**Job Description for Customer Response Executive** We are looking for a qualified **Customer Support Executive** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and...

**JOB DESCRIPTION FOR SERVICE TECHNICIANS : ( 4 positions)** - Industrial foreman / fitter who has experience of HVAC assembly line, should have knowledge of brazing, pipe bending and compressors (2 nos required) - Industrial foreman / fitter having experience of 3 phase electrical control panel assembly / PLC for machines ( 2 nos required). All other...

Experience: Min 2 years or more in Customer Service Roles & Responsibilities: 1. Answer calls professionally to provide information about products & services. 2. Keep record of customer interactions, recording details of inquires and complaints. 3. Follow-up with customers. 4. Analyze the existing customers and follow up with them 5. Co-ordinate with...

**Job description** Company Information: - Turanth Logistic Pvt Ltd. We are an express logistics service provider who provide consistent, reliable and TURANTH (extremely fast, almost immediate) delivery of all consignments. With management experience of over three decades, we are synonymous with Service Quality, Integrity, Timely Delivery and Fair...

Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...

Job Title/Designation - Sr Executive - Export Logistics Level - Maintaining and managing the export records & files. - Preparing the entire post shipment documentation. - Drafting the daily, weekly, monthly reports such as collection, receivable, outstanding, overdues, etc. and forwarding it to the senior manager. - Entering the daily export data in the...

**Responsibilities** - Greet and direct customers. - Provide accurate information (e.g.product features, pricing and after-sales services) - Answer customers’ questions about Specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...

**( 4 positions)** - Industrial foreman / fitter who has experience of HVAC assembly line, should have knowledge of brazing, pipe bending and compressors (2 nos required) - Industrial foreman / fitter having experience of 3 phase electrical control panel assembly / PLC for machines ( 2 nos required). All other requirements will be as...

Industrial foreman / fitter who has experience of HVAC assembly line, should have knowledge of brazing, pipe bending and compressors (2 nos required) - Industrial foreman / fitter having experience of 3 phase electrical control panel assembly / PLC for machines ( 2 nos required). All other requirements will be as below. **Qualification** - Diploma holder /...

**Position : Customer Support Executive** **Experience: 3 to 4 years** **Salary : 25 k** **Location : Bhiwandi (Themghar)** **Preferred for logistics industry** **Roles and Responsibilities** 1.Coordination with customers & vendors 2.Prepare MIS for corporate customers 3.POD follow up and Billing update. 5. Coordination with sales team for Pickup...

Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...

Company Information: - Turanth Logistic Pvt Ltd. We are an express logistics service provider who provide consistent, reliable and TURANTH (extremely fast, almost immediate) delivery of all consignments. With management experience of over three decades, we are synonymous with Service Quality, Integrity, Timely Delivery and Fair Pricing. We are looking for...

Company Information: - Turanth Logistic Pvt Ltd. We are an express logistics service provider who provide consistent, reliable and TURANTH (extremely fast, almost immediate) delivery of all consignments. With management experience of over three decades, we are synonymous with Service Quality, Integrity, Timely Delivery and Fair Pricing. We are looking for...

Determining clients’ needs and suggesting suitable travel packages - Providing travellers with pertinent information and useful travel/holiday materials - Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc. - Converting Leads into Business, achieving Goals through regular follow-ups. - Establish,...