Customer Support
1 week ago
The _**Junior System Administrator**_, reports directly to the _**Technical Team Lea**_**d**, investigates, and resolves elementary software and hardware issues remote support with assistance from seasoned engineers.
The _**Junior Helpdesk System Administrator**_ is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation of technology solutions.
**Education and Qualifications**
- Bachelor’s degree
- Minimum one year of experience in dealing with international clients
- Experience of working with teams of English-speaking countries
**Responsibilities**
- Troubleshooting on Desktops
- Troubleshooting on Microsoft office 365, firewall and mail servers
- Monitoring backups
- Troubleshooting networks, virtualization, and windows servers
**Skills**
- Technology Graduate OR Bachelor of Science in IT
- Must have a prior minimum 1 year of experience in customer service or technical support role
- Effective interpersonal skills and relationship-building skills
- Strong written and oral communication skills (Must have)
- Strong analytical and problem-solving abilities, with keen attention to detail
- Must be a team player but should also understand the importance of individual contributions
- Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment
- Must be flexible to work any shift in a 24/7 operation including night shifts
- The work location will be decided by the Organization depending upon the business requirement
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹200,000.00 - ₹400,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Shift allowance
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
-
Customer Support Executive
4 weeks ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Job Title: Customer Support Representative** **Shift Timing**: 3:30 AM to 1:30 PM **Working Days**: 5.5 days per week **Probation Period**: 6 months **Annual Increment**: Yes, based on performance **Cab Provision**: Not provided **Key Responsibilities**: - Resolve customer complaints, issues, and product-related questions. - Maintain detailed and...
-
Customer Support Advisor
3 days ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - Provide accurate product/service information, troubleshooting guidance, and issue resolution. - Manage customer complaints, offering solutions and alternatives within the company’s policies. - Maintain a deep knowledge of the company's products and services to provide informed assistance. - Process customer orders, returns, and...
-
Customer Support
1 week ago
Chandigarh, India AM Tech Networks Full timeAM Tech Networks is looking for a dynamic Customer Support Executive or Telecaller. Fresher and experienced both can apply, preferably female. **Requirements**: - Increase credit card Leads and Sales. - Communicating with customers and sales representatives. - Engaging with the customers to provide them with the necessary information and customer...
-
Customer Support Representative
7 days ago
Chandigarh, Chandigarh, India IMygrate Full time**About Us** IMygrate Immigration Consulting Inc. is a Canada-based RCIC immigration consulting firm with an office in Chandigarh. We are committed to providing exceptional immigration consulting services, focusing on professionalism, integrity, and client satisfaction. **Position: Customer Support Representative** **Responsibilities** - Set an example...
-
Customer Support Executive
2 weeks ago
Chandigarh, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
-
Customer Support Executive
7 days ago
Chandigarh, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
-
Customer Support Executive
2 days ago
Chandigarh, India Vibcare Pharma Full time**WORK FROM OFFICE** **Requirement** Excellent communication skills **Languages** Hindi (preferred) English (preferred) **Overview**: As a Customer Support Executive, you will play a pivotal role in ensuring customer satisfaction and retention by providing exceptional service and support. You will be **responsible for addressing inquiries, resolving...
-
Customer Support Executive
4 days ago
Chandigarh, India edutinker Full timeResponsibilities - Responding to customer queries in a timely and accurate way, - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Monitor customer complaints and reach out to provide assistance - Share feature requests and...
-
Customer Support Executive
3 days ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Hiring Customer Support Executive** **Campaign**: - Domestic & International BPO **Process**: - Voice & Chat **Location**: - Chandigarh/ Mohali **Salary -23000 to 28000** **Qualification**: - Graduation/ Post graduation Good English skills Rotational shifts Cab facility available **Responsibilities**: - Customer handling through calls or...
-
Customer Support Executive
1 week ago
Chandigarh, India Click Labs Full time**Job Title**: Customer Support Executive - Jugnoo **Job Location**: Chandigarh **Job Summary**: We are looking for a Customer Support Executive who will offer excellent customer service and after-sales support to our clients. To be successful in this role, you should display excellent interpersonal and communication skills. **Your role &...
-
Customer Support Associate
2 days ago
Chandigarh, Chandigarh, India GNR Global Services Full timeHiring Customer Support Executive Location - Chandigarh/Mohali Voice & Non Voice process Salary - 22000 to 23000 Eligibility Criteria: Must have good English skill Comfortable to work in rotational shifts 5 days working Pay: ₹22,000.00 - ₹23,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's...
-
Customer Support Executive
3 days ago
Chandigarh, India SuperDNA Technolab Pvt.Ltd Full timeResponsibilities - Respond to customer queries in a timely and accurate way. - International Calling experience. - Quick and attentive speaking with the clients. - Identify customer needs and help customers use specific features. - Update our internal database with information about technical issues and useful discussion with the customers. - Follow up with...
-
Customer Support Associate
7 days ago
Chandigarh, India edutech Full time**RESPONSIBILITIES**: - Creating the tickets in the system and using CRM for customer details for diagnosing the customer problem and analyzing his support history for better understanding. - Maintain relationships with customers to facilitate open communications, understand customer perspectives, and monitor customer satisfaction. - Provide support to the...
-
Customer Support Executive
3 days ago
Chandigarh, India Nexus consulting solotion Pvt Ltd Full timeUrgent hiring For Student Support for Akash institute Shift Timing : General Experience req : 1 year minimum Key Responsibilities: 1. Tele calling background/Education will be recommended. 2. Receiving In-bound calls and counseling for Medical and Engineering Aspirants. 3. Out-bond calls as per the leads received from support teams (Marketing,...
-
Customer Support Executive
2 days ago
Chandigarh, India We Excel Software Pvt. Ltd. Full timeProvide technical support (Troubleshooting) to customers through phone. Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android),etc. Should have experience providing technical support to customers Should be able to work with Enterprise provisioning of Android/IOS devices Fluent...
-
Customer Support Executive
3 days ago
Chandigarh, India SDP Labs Full time**ProofHub** ProofHub is a product of SDP Labs, loved by 85,000+ teams and businesses worldwide, ProofHub serves as an "All-in-one project management software" for your growing business needs. With ProofHub, your teams, clients and all the project communication stays in one place. There's no need for investing in too many different tools to run your...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India Millions Kart Private Limited Full timemWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...
-
Customer Support Executive
2 days ago
Chandigarh, Chandigarh, India Millions Kart Private Limited Full timeWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...
-
Customer Support Executive
1 week ago
Chandigarh, India AM Tech Networks Full timeExcellent opportunity for a Fresher who starts His/Her career in sales or customer support, No experience is required for the role but we are looking for the below **Skills**: - Driven to progress toward a career in sales - Excellent telephone manner - Increase credit card Leads and Sales - Ability to connect with customers and convert leads to sales. -...
-
Customer Support Executive
17 hours ago
Chandigarh, India Ameliorate Corporate Solutions Private Limited Full timeStrong problem solving, analysis, design, and testing skills. - Quick learner, eager to leverage new technologies in a dynamic team environment. - Experience in customer support via phones or in person. * **Salary**: ₹8,424.38 - ₹30,266.15 per month Schedule: - Day shift Ability to commute/relocate: - Chandigarh, Chandigarh: Reliably commute or...